RSM US LLP · 10 hours ago
Human Resources Outsourcing, Manager
RSM US LLP is the leading provider of professional services to the middle market globally, empowering clients and people to realize their full potential. As a Human Resources Outsourcing (HRO) Manager, you will oversee HR service delivery for multiple clients, lead a team of HR Consultants, and ensure compliance and operational excellence while contributing to business development and HR assessments.
AccountingConsultingFinancial Services
Responsibilities
Client & Team Leadership: Oversee a team of HR Consultants, ensuring the effective execution of HR operations, compliance, and advisory services for multiple clients
HR Advisory & Compliance: Provide strategic HR guidance on employee relations, performance management, legal compliance, and HR best practices
Process Optimization & Scalability: Develop and standardize repeatable, scalable HR processes that improve efficiency and consistency across clients
Multi-Client HR Oversight: Manage HR service delivery across multiple clients or business units, ensuring tailored and compliant HR support
HRIS Implementation & Technology Management: Lead and support client side HRIS selection, implementation, and optimization (e.g., Rippling, UKG, ADP, Paychex, Paylocity)
Mergers & Acquisitions (M&A) Support: Assist with HR due diligence, risk assessment, and post-merger integration strategies
HR Assessments & Compliance Reviews: Conduct comprehensive HR compliance assessments, identify potential risks, and develop corrective action plans to ensure regulatory adherence and operational efficiency
Business Development & Practice Growth: Support proposals, client presentations, and service expansion initiatives as an HR subject matter expert
Talent Development & Team Coaching: Mentor and develop HR Consultants, ensuring continuous learning and professional growth
Ambiguity & Change Management: Lead teams and clients through organizational change, workforce transitions, and evolving business needs
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or related field
5–10+ years of HR experience, with at least 3+ years in a leadership or management role
Experience managing HR professionals (mentoring, coaching, performance management)
Multi-client or multi-business unit experience (consulting, outsourcing, or large corporate HR roles with multiple stakeholders)
Expertise in HR strategy, compliance, policy development, and process improvement
Experience advising on complex HR matters (employee relations, performance management, legal compliance, investigations)
Proven ability to build, optimize, and scale HR processes
Strong project management skills (HR technology implementations, mergers/acquisitions, assessments)
Experience with HRIS selection and implementation (Rippling, UKG, ADP, Paychex, Paylocity, etc.)
Ability to manage ambiguity, lead through change, and navigate complex stakeholder needs
Excellent communication and relationship-building skills (internal teams, clients, leadership)
Travel up to 25% may be required based on client and business needs
Preferred
SHRM and/or HRCI certification
Experience in HR outsourcing or HR consulting firms
Benefits certifications or insurance licenses are a plus
Experience supporting multiple industries and consulting on HR best practices
Familiarity with HR compliance assessments, M&A, and HR process automation
Business development support experience and/or willingness to learn (proposals, client meetings, service expansion)
Benefits
Flexibility in your schedule
Discretionary bonus based on firm and individual performance
Company
RSM US LLP
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Funding
Current Stage
Late StageLeadership Team
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