Monarch · 1 week ago
Program Manager PSR
Buies Creek, NC
Full-time
Onsite
Mid, Senior Level
2+ years expMonarch is a company dedicated to providing life-changing care in communities across North Carolina and Rhode Island. The Program Manager is responsible for leadership in a psychosocial rehabilitation setting, assisting individuals in achieving their social, vocational, educational, and independent living goals.
Non Profit
Responsibilities
Direct, plan, organize and implement activities to manage the day-to-day operations within assigned department/programs that enhance the life of people receiving services. Activities may include administration, finance, personnel, and programming supervision
Develop, implement, and monitor budgets in a fiscally sound manner
Provide systems that assist people being supported in identifying their own areas of strengths and needs to achieve their personal dreams and goals that will enhance their quality of life as related to best practice and state and agency policy/procedures
Work in conjunction with Qualified Professionals in a variety of settings to develop, implement, document, monitor, and review a Person Centered Plan as related to determining required level and frequency of services
Identify opportunities for community connections and development/enhancement of natural support networks for people served. Work with service staff to educate people served on these options
Use a range of communication skills and strategies to establish a mutual relationship with the individual, staff, co-workers, supervisors, other stakeholders and people who are important to the individuals receiving services
Ensure requests for services are made considering eligibility, continued stay and discharge criteria for the service definition. Understand criteria, target population matrices, service definitions, authorization request, billing, etc
Hire, assign, supervise, train, evaluate, and discipline assigned staff
Provide direction to staff in regards to carrying out programs, services and supports related to participant needs. Monitor performance and implementation of these responsibilities by being present when day-to-day activities are taking place, on all shifts and by unannounced visits. 10. 10. Direct any concerns regarding performance to appropriate personnel
Provide initial and ongoing assessment, evaluate effectiveness of PCP and progress made by person receiving services, participate in team meetings/case reviews with other providers and natural supports as needed
Prepare and submit required or requested reports, documents, assessments, evaluations and paperwork as required to efficiently manage program needs
Identify methods whereby services can be provided utilizing existing community resources whenever possible. Continuously use person-centered approaches and positive approach strategies when interacting with consumers. Integrate strategies into program plans
Ensure staff are appropriately trained regarding plans and related programs and demonstrate an understanding of specific plan components. Assist in the design and presentation of agency-wide training
Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements
Demonstrate knowledge of emergency procedures including preventative and crisis services. Schedule and participate in on-call coverage
Work with supervisor on the continual assessment and enhancement of services provided throughout the agency
Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations, and licensing regulations related to specific program areas
Follow proper procedures regarding admittance and discharge
Complete all other relevant responsibilities as assigned by the supervisor
Fill in during times of staff turnover in order to ensure ongoing services and perform all functions of PSR staff if necessary
Follow service definition guidelines for services being provided
Driving and travel may be required
Qualification
Required
Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required
Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required
Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required
Minimum of a Bachelor Degree (dependent upon experience) (Required)
Drivers License (Valid) - USA
Qualified Professional (QP) - Monarch-DSM
Experience working with adults with a mental health diagnosis, an intellectual/developmental disability, and/or substance use disorder | 1-4 years (Dependent Upon Education - see Job Description) | Required
Supervisory Experience | Required
Benefits
Comprehensive, competitive benefits package
Company
Monarch
Monarch is a nonprofit organization that supports approximately 13,000 people with intellectual and developmental disabilities.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$3.9MKey Investors
SAMHSA
2020-05-08Grant· $3.9M
Leadership Team
Andy Basinger
CTO - Senior Vice President
Recent News
2024-10-29
2024-10-18
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