Lifetime Assistance, Inc. · 2 days ago
Director of Human Resources Operations
Rochester, NY 14624, USA
Full-time
Hybrid
Director/Executive
$115K/yr - $135K/yr
8+ years expLifetime Assistance, Inc. is dedicated to fostering independence and dignity for individuals with intellectual and developmental disabilities. They are seeking a Director of Human Resources Operations to support the Chief Human Resources Officer in implementing HR strategies, improving HR policies, and leading performance management processes.
Health CareMedicalNon Profit
Responsibilities
Support CHRO in implementing HR strategies aligned with agency mission and goals
Improve clarity and consistency of HR policies, processes, and documentation
Lead performance management processes and support leaders with goal‑setting and coaching
Provide backup support for employee relations and help resolve employee concerns
Ensure compliance with federal, state, local, and OPWDD regulations; oversee policy updates and HR audits
Develop and analyze HR metrics (turnover, retention, training compliance, workforce trends)
Lead HR projects, HRIS enhancements, and change‑management initiatives
Manage agency-wide engagement efforts, including the Great Place to Work (GPTW) survey
Optimize HR systems and workflows to improve accuracy, efficiency, and employee self‑
Qualification
Required
Bachelor's degree in HR, Business Administration, or related field required
8–10+ years of progressive HR experience, including operations, compliance, and HRIS
3+ years in an HR leadership role within a large organization (1,000+ employees)
Strong knowledge of employment laws, HR best practices, and HR data analytics
Experience leading HR projects, policy development, and performance management programs
Skilled in HRIS systems, reporting, and change management
Exceptional communication, leadership, and relationship‑building skills
High integrity, sound judgment, and commitment to confidentiality and inclusion
Preferred
Master's degree
Benefits
No-Premium Health Insurance
Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
Paid Training & Coaching
Career Growth
Work-Life Harmony
Company
Lifetime Assistance, Inc.
Lifetime Assistance, Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bryan O'Donovan
President and CEO
Jordon Brown
Executive VP/COO
Recent News
Rochester Business Journal
2025-04-26
Rochester Business Journal
2023-07-18
Rochester Business Journal
2022-12-09
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