BURROW EDGE DCO Tech, DCC Communities jobs in United States
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Amazon Web Services (AWS) · 15 hours ago

BURROW EDGE DCO Tech, DCC Communities

Amazon Web Services (AWS) owns the design and operation of global infrastructure for cloud computing. They are seeking a Burrow Edge Data Center Operations technician to provide support for Edge & PoP Data Centers in the Houston, TX region, focusing on troubleshooting and maintaining network and server hardware.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
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H1B Sponsor Likelynote

Responsibilities

Triaging emergent data center issues using a ticketing system
Troubleshooting & configuring network and server hardware
Coordinating remote hands support with colocation providers
Working with cross-functional teams – both internal and external
Leading network & server scaling projects to expand AWS Edge data center infrastructure
Flexibility to occasionally work outside of standard business hours, including nights and weekends, in support of a follow-the-sun on-call rotation and other time-sensitive escalations
Resolving data center facility issues
Performing site audits to ensure safety and quality meets standards
Driving the team to improve operational efficiency through process improvement initiatives

Qualification

Network troubleshootingServer troubleshootingComputer networkingLinuxCompTIA certificationCCENT certificationNetwork+ certificationBehavioral interviewingTraining new team membersProcess improvementCommunication skills

Required

Work a flexible schedule including weekends, nights, and holidays
18+ months of computer/server hardware troubleshooting or related IT experience
18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)

Preferred

Experience in a data center or other critical environment
Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)
Industry standard certifications (CompTIA, CCENT, Network+)
Understanding of Linux or similar operating systems
Behavioral interviewing and hiring experience
Experience training and onboarding of new team members

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave

Company

Amazon Web Services (AWS)

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Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

H1B Sponsorship

Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BIRD Foundation
2025-01-22Grant

Leadership Team

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Matt Garman
Chief Executive Officer
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Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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Company data provided by crunchbase