Saks Global · 1 day ago
Sales Experience Manager, Women's
New York, NY
Full-time
Onsite
Mid, Senior Level
$78K/yr - $98K/yr
4+ years expSaks Global is a leading luxury retail brand, and they are seeking a Sales Experience Manager for their Women's department. This role focuses on enhancing customer service and driving department performance while fostering a high-performing, customer-first culture.
Property ManagementReal EstateReal Estate Investment
Responsibilities
Champion the vision and culture of Bergdorf Goodman while balancing brand loyalty to both BG and the vendor
Increase sales growth and overall department performance with company vision and values, partnering with leaders
Oversee all merchandise-related operations, including presentation standards, returns, damages, and vendor/merchant communication
Lead team execution across department functions, identifying and addressing risks or roadblocks
Contribute to store-wide strategic goals by establishing departmental priorities and building aligned projects
Partner with Buyers to review business performance and implement action plans to improve results
Collaborating with Client Development Leads to establish and execute client engagement strategies
Analyze customer behavior, trends, and feedback—both internal and external—to inform and adapt department strategies (e.g., focus programs)
Plan and manage the departmental budget, ensuring adherence to expense guidelines while maximizing revenue
Enforce audit compliance and uphold department and stockroom operational controls
Lead, develop, and manage team performance to achieve business and service objectives
Qualification
Required
4–6 years of relevant experience, in luxury retail or fashion
4-year degree
Proven track record of achieving business goals
Experience in building, leading, motivating, and coaching high-performing teams
A collaborative, 'win together' mindset
Basic proficiency with MS Office Product Suite, advanced proficiency preferred
Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
Flexibility to work evenings, weekends, and holidays
Comfortable working in a remote environment
Benefits
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
Company
Saks Global
Saks Global is a a combination of world-class luxury retail and real estate assets.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$3.3BKey Investors
SLR Credit SolutionsAmazon
2026-01-14Debt Financing· $500M
2025-05-29Debt Financing· $600M
2024-12-23Debt Financing· $2.2B
Leadership Team
Richard A. Baker
Chief Executive Officer
Recent News
Global Cosmetics News
2026-01-25
2026-01-24
2026-01-24
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