Fulfil · 16 hours ago
Business Consultant (Implementation Associate)
Miami, FL
Full-time
Onsite
Entry Level
$75K/yr - $95K/yr
1+ years expFulfil is a modern ERP for commerce, designed to assist eCommerce brands in managing complex operations. The Business Consultant (Implementation Associate) will support onboarding new merchants and work alongside senior specialists to implement Fulfil’s platform, leveraging AI tools and hands-on experience.
E-CommerceEnterprise Resource Planning (ERP)RetailSaaS
Hiring Manager
Japneet Gill, CHRL
Responsibilities
Support and own the onboarding of new merchants by helping configure and launch their operations on Fulfil
Own execution and collaborate with senior implementation specialists as part of a hands-on apprenticeship
Own specific workstreams and deliverables within larger implementation projects
Gather business requirements and map merchant workflows (order to cash, purchase to pay, inventory, etc.)
Use AI tools like ChatGPT, Claude, and Zapier to streamline configuration and documentation
Work through technical projects such as EDI and API integrations with warehouses, marketplaces, and third-party partners
Help troubleshoot, test, and optimize Fulfil setups pre- and post-go-live
Travel on-site to work directly with customers, understand their operations, and build deep context
Work with stakeholders across Sales, Product, Engineering, and Merchant Success to ensure a seamless handoff post-implementation
Grow into a full-stack implementation consultant, fluent in both business problems and technical solutions
Qualification
Required
1–3 years of full-time experience, ideally in a customer-facing role (internships, campus work, or support roles all count)
Curious about how systems work, especially in eCommerce, supply chain, operations, accounting, or marketplaces
Learns quickly and enjoys breaking down complex problems to find smarter, faster solutions
Takes initiative and follows through, comfortable working independently, asking the right questions, and keeping things moving
Motivated to grow fast, improve continuously, and raise the bar for themselves and the team
Thinks creatively and isn't afraid to experiment when there's no obvious answer
Leans in when the work gets intense, especially when it's in service of a great outcome for the team or the merchant
Excited by the idea of using modern tools (ChatGPT, Claude, Slack, GSuite) to move faster and work smarter
Open to travel (up to 50%) to work closely with some of the most exciting brands in North America and the UK
Preferred
Took courses in supply chain, accounting, finance, or operations
Have used Shopify, Amazon Seller Central, or marketplaces
Have worked with eCommerce merchants or understand DTC brands
Have played with automation or AI tools on your own (we'd love to hear how)
Company
Fulfil
Fulfil.IO is a comprehensive ERP and WMS for DTC brands
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sharoon Thomas
CEO & Co-Founder
Rituparna Panda
Co-Founder
Recent News
2024-04-03
2023-02-28
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