Crescent Hotels & Resorts · 19 hours ago
Vice President of Operations - East Coast
Fairfax, Virginia, United States
Full-time
Onsite
Lead/Staff, Director/Executive
$180K/yr - $210K/yr
5+ years expCrescent Hotels and Resorts is the industry leader in hospitality, celebrating the contributions of its team members. They are seeking an experienced Vice President of Operations to lead a portfolio of properties, ensuring strategic goals are met and fostering strong relationships with property ownership.
HospitalityLeisure
Responsibilities
Directly responsible for a portfolio of properties within region, ensuring strategic goals are met. Includes strategizing, assisting, and directing property leadership in initiatives to support revenue growth, market share performance and sales initiatives
Directly responsible for a portfolio of properties within region, ensuring strategic goals are met. Includes strategizing, assisting, and directing property leadership in initiatives to support revenue growth, market share performance and sales initiatives
Effectively act as a mentor leaders of property leadership teams. Work with corporate team leaders to ensure the maximization of revenues and profits
Ensure all properties are in compliance with brand standards and Crescent initiatives. Ensure the implementation of all Crescent SOP’s, financial systems, People & Culture initiatives at all existing and transition properties within assigned region
Act as direct liaison with property ownership within own portfolio to ensure proper and proactive communication. Review and understand ownership needs and expectations on a regular basis
Act as additional support with property ownership and VP, Operations to ensure proper and proactive communication
Collaborate with Corporate Food & Beverage Senior Leadership to ensure that F&B operations within portfolio are demonstrating operational excellence in menu design, service delivery and execution. Directly influence decisions to impact positive food & beverage market share growth
Ensure that management agreement obligations are being adhered to and carried out. Act as the main point of contact for ownership groups
Maintain a thorough understanding of ownership agreements for all properties within region including but not limited to management, partnership, operating and franchise agreements
Lead strategic planning, development, and coordination of initiatives of the region. Set up long-term strategies in both rooms & food and beverage operations
Participate in annual budget reviews within region ensuring timely internal reviews while meeting ownership deadlines
Continuously seek more efficient and effective ways to provide services to our properties and ownership groups
Qualification
Required
Demonstrated track record of success with the ability to lead a portfolio of properties
Multi-property with major brand experience and operational oversight is required
Strong communication skills, the ability to convey factual data and forecasts promptly and accurately
Ability to build and maintain strong relationships
Directly responsible for a portfolio of properties within region, ensuring strategic goals are met
Effectively act as a mentor leaders of property leadership teams
Ensure all properties are in compliance with brand standards and Crescent initiatives
Ensure the implementation of all Crescent SOP's, financial systems, People & Culture initiatives at all existing and transition properties within assigned region
Act as direct liaison with property ownership within own portfolio to ensure proper and proactive communication
Collaborate with Corporate Food & Beverage Senior Leadership to ensure that F&B operations within portfolio are demonstrating operational excellence in menu design, service delivery and execution
Ensure that management agreement obligations are being adhered to and carried out
Maintain a thorough understanding of ownership agreements for all properties within region including but not limited to management, partnership, operating and franchise agreements
Lead strategic planning, development, and coordination of initiatives of the region
Participate in annual budget reviews within region ensuring timely internal reviews while meeting ownership deadlines
Continuously seek more efficient and effective ways to provide services to our properties and ownership groups
5 years above property experience, with a multi-property portfolio of major brands
Extensive hands-on experience managing third-party relationships and the ability to lead ownership meetings effectively
Strong analytical and computer skills (Microsoft 365 tools, as well as BI) required
Proven ability in building and leading high performing teams and developing direct reports as well as positively influence influencing all levels of the organization
Proactive, possess strong organizational and project management skills
Excellent verbal and written communication skills are required along with the ability to provide direct, actionable, and positive and/or corrective feedback to others
Preferred
Experience with independent brands is preferred
Candidate based out of the East Coast U.S. strongly preferred
Benefits
Excellent compensation package
Operational incentive plan eligibility
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Discounts with our Crescent managed properties in North America for you & your family members
Company
Crescent Hotels & Resorts
This is the guiding principle that drives every aspect of hotel operations through Crescent Hotels & Resorts.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Metcalf
Chief Operating Officer
Dawn Gallagher
Chief Commercial Officer
Recent News
2026-01-14
2025-11-04
2025-10-28
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