FirstEnergy · 1 day ago
Communications Field Support Technician
Greensburg, PA
Full-time
Onsite
Entry, Mid, Senior Level
2+ years expFirstEnergy is a forward-thinking electric utility dedicated to integrity, safety, reliability, and operational excellence. The Communications Field Support Technician is responsible for the installation, maintenance, testing, and configuration of various communication equipment, ensuring compliance with safety standards and operational procedures.
Clean EnergyEnergyEnergy EfficiencyInformation Services
No H1B
Responsibilities
Demonstrating and directing a solid commitment to all aspects of safety
Meeting customer and client needs and service expectations promptly and in a courteous manner
Installing, testing, calibrating, maintaining, troubleshooting, and repairing various corporate telecommunications systems and devices, including two-way radio, microwave radio, fiber-optic, security, FAA lighting, emergency generators, DC power systems, etc
Using test equipment, including Transmission Test Sets, Fault Locators, T1 Test Sets, Spectrum Analyzers, Frequency Analyzers, Optical Time-Doman Reflectometers, Multi-Meters, etc
Overseeing and monitoring vendor equipment installation and repair activities
Preparing written procedures required for coordinating equipment additions or modifications
Reviewing and checking engineering drawings for accuracy and making field changes to update or correct
Identifying materials, equipment, special tools and permits required to complete projects and maintenance activities
Creating project as-built documentation
Inspecting telecommunications equipment and facilities, measuring critical parameters, and generating reports to document compliance as required by legal and regulatory entities
Responding to after-hours calls, participating in Departmental on-call procedure, and traveling overnight as required
Providing assistance during emergencies and storm-related restoration
Traveling to various off-site locations as well as FirstEnergy office locations, training facilities and customer sites, when requested
Working cooperatively with other team members, internal customers and contractors to coordinate project activities, provide technical assistance and support, and schedule activities
Keeping abreast of industry-accepted and evolving and developing IT and Telecommunications technologies
Being accountable for all work performed
Keeping work sites in order, cleaning periodically and clean up when work is finished
Qualification
Required
Associate's degree in Electronic or Electrical Engineering Technology. In Lieu of a degree, 2 years of related work experience required
Related work experience includes, but is not limited to: Network Communication equipment, SCADA Communications, power line carrier, remote controlled switches, telecommunication circuits, two-way radios, and mobile computing
Demonstrated experience in creating and/or interpreting engineering drawings, electrical schematics, equipment manuals, instruction manuals and procedures to develop accurate work plans
Ability to work effectively with engineering and management personnel, along with interfacing and working cooperatively with customers, contractors and the public, in a professional and courteous manner. Must meet customer needs and have good working relationships
Demonstrated proficiency with PC software applications including Microsoft Office (Word, Excel, Access, PowerPoint, etc.), SAP, and various industry-standard telecommunications Network Management Systems
Ability to work effectively both independently and in a team environment
Ability to manage, organize and prioritize work, while maintaining strong attention to detail
Effective oral and written communication skills
Self-motivated with a questioning attitude to continue to learn, produce results, and strengthen existing relationships
Must possess a valid driver's license
Benefits
Competitive pay plus incentive compensation
A company-sponsored pension plan
401(k) savings plan with matching employer contribution
A choice of medical, prescription drug, dental, vision, and life insurance programs
Skills development training with tuition reimbursement
Company
FirstEnergy
We are a forward-thinking electric utility centered on integrity, powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.55BKey Investors
US Department of Energy
2024-11-14Grant· $50M
2023-05-01Post Ipo Debt· $1B
2018-01-22Post Ipo Equity· $2.5B
Leadership Team
Charles E. Jones
President and Chief Executive Officer Member
John Somerhalder
Interim President and Chief Executive Officer
Recent News
2026-01-09
2025-12-19
2025-12-17
Company data provided by crunchbase