The Hanover Insurance Group · 1 hour ago
Associate Territory Sales Manager PL (NY)
Syracuse, NY
Full-time
Onsite
Entry, Mid Level
2+ years expThe Hanover Insurance Group has been committed to delivering on promises for over 170 years. They are seeking an Associate Territory Sales Manager to support agency prospecting, training, and marketing to enhance agency satisfaction and improve new business results.
Insurance
Responsibilities
Provide Field Team Support:
Trouble shoot service, billing, underwriting, and claims issues for agents
Assist in report management around initiatives, sales dashboards, incentives and contests
Quote business for small books where it doesn’t fit the Market Consolidation process
Provide reports to ARVP as requested. APLUS, agency profile, etc
Monthly monitoring of agency progress against plan, provide feedback on outliers
Gathers competitive intelligence and shares with internal partners to build a better defensible position
Help to create and deliver sales presentations in conjunction with ARVP
Provide training to CSRs/Agents on Hanover systems, product suite, and capabilities
Facilitate licensing requests for new appointments, agency changes, mergers & acquisitions, etc
Help to recruit, on board and train new agency appointments. Provide initial and follow-up training for product, underwriting and Tap Sales capabilities
Support and Monitoring of Initiatives:
Create and distribute agency level communication for agents to include newsletters, web-based messages, and other relevant forms of communication
Help manage and support corporate initiatives in support of state goals
Analyze reports and provide support for umbrella campaigns, retention initiative, monoline home, and AQM improvement, etc
Maintain regular follow-up and interaction with targeted agents
Support Market Consolidation:
Support market consolidation efforts for agents
Co-manage with ARVP and/or TSM to schedule, facilitate, and participate in the internal and external kick-off meetings
Coordinate with MC team to complete conversion guidelines and carrier coverage comparisons for designated bookroll carrier
Assist in the management and execution of pipeline information and workflow
Monitor adherence to monthly timelines to ensure agency is on track with quote and issuance
Active participation in issuance calls to ensure spreadsheets are complete and identify gaps in issuance to improve conversion rates
Scheduled co-visitation with ARVP to agents where conversion rates are not meeting expectations
Other duties as assigned
Qualification
Required
Bachelor's degree or equivalent experience
Typically 2 to 5 years of work experience
Dedicated to meeting the expectations and requirements of internal and external customers
Makes decisions in an informed, confident and timely manner
Maintains constructive working relationships despite differing perspectives
Strong organizational and time management skills
Ability to negotiate skillfully, effectively influence and persuade others
Considers the perspectives of others and gives them credibility
Demonstrates strong written and verbal communication skills, specifically, strong at formally and informally presenting to others. Promotes and facilitates free and open communication
Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner
Easily adapts to new or different changing situations, requirements or priorities
Demonstrates product knowledge of both Company and industry P&C products
Cultivates an environment of teamwork and collaboration
Excellent computer skills (MS Office, Excel, Word, etc.)
Travel is required for this NY State role (local to some overnight travel). Travel estimated at 50 to 60% of time
Preferred
P&C knowledge preferred
Benefits
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)
Company
The Hanover Insurance Group
The Hanover Insurance Group, Inc., based in Worcester, Mass., is the holding company for several property and casualty insurance companies.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2025-08-19Post Ipo Debt· $500M
1995-10-20IPO
Leadership Team
Mark Coderre
Vice President, Deputy CISO
Kate B. Williams
President, E&S
Recent News
2025-11-03
Company data provided by crunchbase