C² Technologies, Inc. · 3 hours ago
Learning Management System Course Administrator
C² Technologies, Inc. is seeking a Learning Management System (LMS) Course Administrator to manage and support multiple LMS environments and ensure reliable delivery of training and education. The role involves administering LMS environments, providing help desk support, and ensuring compliance with accessibility and security requirements.
Management Consulting
Responsibilities
Administer LMS environments, including course creation, enrollment, permissions, and user account maintenance
Copy, reset/restore, close/archive courses; manage course lifecycles and term rollovers
Provide Tier‑1/Tier‑2 help desk support; troubleshoot user issues; coordinate with technical teams for resolution
Monitor LMS performance, react to degradation/outages, and coordinate planned maintenance and updates
Develop and execute data migration plans; support integrations and learning tool plug‑ins
Generate, interpret, and distribute reports on system performance, user engagement, and completion metrics
Document configurations, processes, and lessons learned; maintain an up‑to‑date knowledge base
Ensure compliance with accessibility (Section 508), privacy, and security requirements
Qualification
Required
Bachelor's degree in information technology or related field; OR
In lieu of a degree, at least five (5) years of experience working with LMSs (e.g., Moodle, Blackboard) administering course sites and integrations
Current Secret clearance
Minimum three (3) years administering LMS environments across development/prototype/production
Minimum three (3) years providing help desk support with timely issue resolution and customer satisfaction focus
Experience developing/executing data migration plans and working with reporting/visualization tools (e.g., Tableau) or Learning Record Stores (LRS)
Administer LMS environments, including course creation, enrollment, permissions, and user account maintenance
Copy, reset/restore, close/archive courses; manage course lifecycles and term rollovers
Provide Tier‑1/Tier‑2 help desk support; troubleshoot user issues; coordinate with technical teams for resolution
Monitor LMS performance, react to degradation/outages, and coordinate planned maintenance and updates
Generate, interpret, and distribute reports on system performance, user engagement, and completion metrics
Document configurations, processes, and lessons learned; maintain an up‑to‑date knowledge base
Ensure compliance with accessibility (Section 508), privacy, and security requirements
Preferred
Experience configuring LMS plug‑ins/themes and enabling integrations (e.g., Turnitin, ePub, BigBlueButton, LTI tools)
Experience documenting configurations and interpreting vendor release notes/white papers
Experience planning/communicating scheduled maintenance, feature releases, and security patches
Experience with Microsoft 365 applications and collaboration workflows
Company
C² Technologies, Inc.
C² Technologies, Inc.
Funding
Current Stage
Growth StageRecent News
Washington Technology
2025-07-24
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