Auto-Owners Insurance · 22 hours ago
Senior Claims Examiner - Casualty/Motor Carrier & Auto Liability Claims
Lansing, MI
Full-time
Hybrid
Mid, Senior Level
3+ years expAuto-Owners Insurance is a top-rated insurance carrier seeking a motivated experienced Claims professional to join their team. The role involves providing feedback and training to claim associates, reviewing claims files, and assisting in educational material development.
Auto InsuranceInsuranceLife Insurance
No H1B
Responsibilities
Providing feedback, training and educational material to claim associates throughout our operating states from a Home Office setting
Willingness to relocate after one or two years of training in the Home Office
Review and monitor open claims files
Provide assistance with coverage, liability and damage determinations
Review open and closed files to ensure adherence to claim handling guidelines and state's Fair Claims Practices
Assist with other duties as assigned within the regions or elsewhere on request
Assist in developing and presenting educational material to claim associates in classroom and remote settings
Qualification
Required
Providing feedback, training and educational material to claim associates throughout our operating states from a Home Office setting
Willingness to relocate after one or two years of training in the Home Office
3-5 years of multi-line claims handling experience with increasing responsibilities
Good interpersonal skills and accurate mathematical skills
Ability to effectively and tactfully deal with all types of people at all levels is essential
Travel, attend meetings, seminars and other training classes as required
Review and monitor open claims files
Provide assistance with coverage, liability and damage determinations
Review open and closed files to ensure adherence to claim handling guidelines and state's Fair Claims Practices
Assist with other duties as assigned within the regions or elsewhere on request
Assist in developing and presenting educational material to claim associates in classroom and remote settings
Bachelor's degree or equivalent experience
Possess a valid driver's license
Ability to resolve complex issues
Organize and interpret data
Ability to handle multiple assignments
The ability to work in the U.S. without current or future sponsorship
Preferred
Management or supervisory experience is favorable
Knowledge of Xactimate software is preferred but not required
Benefits
Matched 401(k)
Fully-funded pension plan (once vested)
Bonus programs
Generous paid time off including holidays, vacation days, personal time, and sick leave
Company
Auto-Owners Insurance
We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002.
5001-10000 employees
Funding
Current Stage
Late StageRecent News
2024-04-10
2024-04-10
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