Charles Schwab · 2 months ago
Sr Team Manager, Site Reliability Engineering and Operations
US-TX-Austin
Full-time
Onsite
Senior Level, Lead/Staff
$149K/yr - $210K/yr
10+ years expCharles Schwab is a financial services company that empowers employees to make an impact on their careers through innovative thought and creative problem solving. The Sr. Team Manager in Site Reliability Engineering and Operations will lead teams to ensure the availability of Trading systems, focusing on performance, reliability, and the implementation of best practices in automation and tooling.
Financial Services
Responsibilities
Identifying tactical and strategic opportunities to improve service health, performance, reliability, and telemetry across Trading Platform
Leading the team with data driven mindset focusing on addressing key performance metrics such as MTTD, MTTR, Availability in close collaboration with Trading development and IT Operations teams
Leading the design, architecture and implementation of availability and resiliency roadmap that delivers on modernized tooling and metrics
Working closely with development team to define a sustainable operating model for Trading applications focusing on platform scale, availability, fault tolerance and performance
Leading the automation and IaaC practices to ensure teams are following patterns to ensure repeatability, consistency and portability
Identifying toil and technical debt, develop a comprehensive plan and lead the team through the process of execution
Driving a shift-left mindset and influence architectural decisions to ensure resiliency and scale at the outset of software development process
Being a hands-on technical leader who will lead the team from the front and be able to inspire thought leadership in the team
Qualification
Required
10+ years of software development and site reliability engineering experience supporting production applications in any public cloud environment, PCF and IaaS
7+ years in DevOps engineering leadership focusing on complementing production operations with automation and tooling initiatives
7+ years of people leadership, supporting highly technical individuals including performance management, talent development, driving efficiencies and talent engagement
5+ years of experience defining, driving and implementing operational best practices (SLOs, SLIs, Error Budgets, Monitoring errors, capacity planning, blameless postmortems and toil management)
5+ years of experience with CI/CD tools, logging, observability and telemetry solutions (Bitbucket, Bamboo, Github, Jenkins, Datadog, Splunk, Prometheus, Grafana etc.)
Proficient in programming languages to automate repeatable processes and building IaaC solutions (Python, CloudFormation, Terraform)
Preferred
Knowledge of NoSQL databases (Aerospike, MongoDB preferred)
Knowledge of IBM MQ, RabbitMQ and Kafka
Benefits
Bonus or incentive opportunities
Company
Charles Schwab
We have plans for every turn you take.
10001+ employees
H1B Sponsorship
Charles Schwab has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (579)
2024 (468)
2023 (455)
2022 (705)
2021 (483)
2020 (282)
Funding
Current Stage
Late StageLeadership Team
J
Jim McGreevy
Senior Project Manager
Recent News
2025-10-04
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