Services for the UnderServed · 14 hours ago
Administrative Assistant
Services for the UnderServed is committed to delivering high quality customer service and integrity. The Administrative Assistant will be the first point of contact for program applicants, responsible for clerical duties and managing communication with applicants and stakeholders.
Health CareHomeless ShelterNon ProfitResidentialSocial
Responsibilities
Perform general clerical duties including but not limited to photocopying, faxing, mailing, filing and arranging for deliveries
Exercise discretion in handling sensitive information as required by HIPAA and Agency guidelines
Handle all internal and external communications using phone, email, and written
Handle high volume phone systems with multiple lines and return calls/messages/emails promptly and consistently
Coordinate with internal and external stakeholders including staff, program participants, visitors, and vendors
Arrange, schedule and coordinate office calendar
Prepare and edit communications, presentations and other documents
Database management including but not limited to data entry into Excel and Electronic Health Records (EHR) systems
File and retrieve documents and reference materials
Provide timely, accurate and clear documentation according to established policies and procedures
Handle completing demands by responding effectively to challenges, deadlines, and emergencies
Respond to the needs of program participants promptly, accurately and with courtesy and respect
Represent the organization in a positive and appropriate manner to outside resources
Support the mission and values of SUS and draw attention to behavior that undermines group effectiveness or is inconsistent with core values
Additional duties as assigned
Qualification
Required
High School Diploma or GED required
A minimum of one year of experience in an administrative setting
Computer literate in Microsoft suite, skill sets in Word, Excel, and Outlook
Ability to work in a fast-paced environment
Have an understanding, appreciation, and commitment to the philosophy and mission of Services for the UnderServed (S:US)
Preferred
Some knowledge/experience working in the social service or related field is preferred
College or continuing education preferred
Bilingual English/Spanish speaking preferred
Company
Services for the UnderServed
S:US provides residential and health services to people with disabilities, people in poverty, and people facing homelessness.