NEOGOV · 1 week ago
State Risk Adjuster 6 (Property Claims Manager)
Baton Rouge, LA
Full-time
Onsite
Senior Level
$4,694/mo - $9,211/mo
6+ years expNEOGOV is seeking a State Risk Adjuster 6 (Property Claims Manager) to manage the Property Claims & Disaster and Recovery Management Unit within the Division of Administration/Office of Risk Management. The role involves supervising claims adjusters, overseeing TPA contract compliance, and leading disaster response efforts while ensuring efficient operations and workforce development.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Direct and oversee ORM first-line supervisors responsible for monitoring TPA desk examiners, claim adjusters, and catastrophe adjusters, including review of complex commercial property claims, coverage determinations, scopes of damage, and high-profile files
Exercise comprehensive TPA contract oversight by evaluating claim files against performance standards and guidelines, ensuring compliance with contract terms, leading quarterly unit meetings, and conducting performance reviews of the TPA and its personnel
Monitor and manage complex claims activities, including subrogation matters and litigation coordination with legal counsel, preparation and review of sensitive correspondence, and maintenance of detailed reports for senior leadership
Lead catastrophe and disaster response functions by evaluating catastrophe adjuster work, recommending activation of Emergency Adjusting Services, providing ongoing verbal and written briefings to executive leadership, and supporting statewide FEMA recovery efforts for federally declared disasters
Apply advanced analytical and Excel skills to collect, track, and analyze large, complex datasets; identify trends, inaccuracies, and cause-and-effect relationships; and oversee the development of highly specialized and complex reports
Consult with staff to ensure efficient, lawful, and goal-aligned operations; recommend and implement internal policies and process improvements; and assist leadership in workforce development, including professional growth plans and identification of training needs
Qualification
Required
Seven years of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management
Six years of full-time work experience in any field plus four years of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management
A bachelor's degree plus four years of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management
An advanced degree in risk management or insurance, business or public administration, safety or legal studies, construction management, or a health services field plus three years of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field
Benefits
Insurance Coverage
Parental Leave – Up to six weeks paid parental leave
Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.
Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works).
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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