HomeWell Care Services · 2 hours ago
Home Care Operations Coordinator
Tulsa, OK
Full-time
Onsite
Entry Level
2+ years expHomeWell Care Services provides personalized home care solutions to ensure comfort and independence for clients. The Home Care Operations Coordinator plays a crucial role in managing operational workflows, caregiver support, and administrative tasks to deliver exceptional service and support for caregivers.
Elder CareHealth CareHome Health CareHospital
Responsibilities
Coordinate and maintain accurate client schedules, matching caregivers whose skills and availability align with client needs
Communicate new assignments, schedule changes, and care updates to caregivers and clients
Monitor shift attendance, late/missed clock‑ins, and follow up promptly to ensure continuity of care
Review completed shift logs, reconcile discrepancies, and escalate payroll or billing concerns as needed
Track caregiver hours to prevent unnecessary overtime and notify the Administrator when overtime is required
Maintain accurate client and caregiver records, documentation, and care notes in the agency CRM
Serve as person of support for caregivers, fostering engagement, appreciation, and retention
Assist with onboarding tasks, credential tracking, training compliance, and maintaining up‑to‑date caregiver files
Communicate staffing trends and needs to the Administrator to support recruitment and workforce planning
Support general office operations, including answering phones, responding to inquiries, and assisting with client intake processes
Document client and caregiver updates, incidents, and communications in the CRM in a timely and accurate manner
Assist with quality assurance efforts by monitoring care delivery, gathering feedback, and escalating concerns
Contribute to refining operational workflows, policies, and best practices
Provide backup support for other administrative or operational tasks as needed
Qualification
Required
High school graduate
Two years of related experience; knowledge of home care, healthcare, scheduling, HR, or administrative operations
Strong written and verbal communication skills with a customer‑service mindset
Must possess exceptional organizational skills and follow-through and be comfortable utilizing various technologies and computer programs
Able to exercise initiative, problem solve and apply sound judgment
Able to work under pressure and manage multiple demands simultaneously
Must present a positive and professional business image
Must pass a criminal background check
Company
HomeWell Care Services
Home care is never a one-size-fits-all solution.
51-200 employees
H1B Sponsorship
HomeWell Care Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2026-01-21Acquired
Leadership Team
Bill Ortiz
Owner/CEO at HomeWell Care Services Inc Los Angeles
Crystal Franz
Chief Executive Officer - Corporate
Recent News
2025-08-13
Company data provided by crunchbase