Call Center Agent- Onsite jobs in United States
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Remx · 1 week ago

Call Center Agent- Onsite

positionKnoxville, TN, US
timeFull-time
remoteOnsite
seniorityEntry Level
money$20/hr - $20/hr
date1+ years exp

RemX is assisting a Digital Payment company in Knoxville, TN seeking friendly Payment Specialist Representatives. The role involves handling Vendor questions, escalations, and guiding customers through basic troubleshooting or setup processes.

BlockchainCryptocurrencyWeb3

Responsibilities

Assists B2B Vendors with payments, missing payments, payment changes, logging into portals, etc
Experience speaking with Businesses through various channels
Maintain a positive, empathetic, and professional attitude toward potential customers at all times
Ensure daily performance goals are met
Keep records of customer interactions, transactions, comments, and complaints
Ensure customer satisfaction and provide professional support

Qualification

Call center experiencePayment processing knowledgeCustomer service skillsEmpathyProfessional attitude

Required

HS Diploma
1 1/2 - 2 years job longevity w/in same company
1 year call center familiarity discussing payment and vendor information

Company

Remx

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Remx is a platform for designing, selling, and collecting 3D digital wearables.
dateFounded in 2022
location
Ottawa, Ontario, CAN
people-size11-50 employees
web-link
https://remx.xyz

Funding

Current Stage
Early Stage
Total Funding
$0.1M
2022-06-28Seed· $0.1M

Leadership Team

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Nazim Ahmed
Co-Founder & CEO
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Company data provided by crunchbase