JSG (Johnson Service Group, Inc.) · 4 months ago
IT Desktop Support Technician
El Dorado, AR, US
Full-time
Onsite
New Grad, Entry Level
$23/hr - $29/hrJohnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry. They are seeking an IT Desktop Support Technician to perform desktop support functions, including laptop/PC imaging, software installations, and troubleshooting, while providing excellent customer service in a fast-paced environment.
B2BConsultingHuman ResourcesInternetStaffing Agency
Responsibilities
Desktop Support functions to include:
Laptop/PC imaging & setup
Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services
Software configuration/installations
Work Incident/Request tickets using Service Now platform
Printer troubleshooting
Windows 11 support with M365 application suite
Basic wi-fi/network troubleshooting skills
Stockroom inventory of hardware assets & managing those assets
Excellent customer service skills with a focus on delivering a best-in-class user experience
Experience working in a plant/manufacturing environment is a plus
Fast-paced so must be able to manage time well and stay organized
Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)
Qualification
Required
Desktop Support functions to include: Laptop/PC imaging & setup
Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services
Software configuration/installations
Work Incident/Request tickets using Service Now platform
Printer troubleshooting
Windows 11 support with M365 application suite
Basic wi-fi/network troubleshooting skills
Stockroom inventory of hardware assets & managing those assets
Excellent customer service skills with a focus on delivering a best-in-class user experience
Fast-paced so must be able to manage time well and stay organized
Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)
Candidate must have reliable transportation to drive between the (3) sites in El Dorado
Preferred
Experience working in a plant/manufacturing environment is a plus
Preferrable Hours are any 8-hour shift between 7am-5pm local time (30-minute lunch)
Benefits
Medical
Dental
Vision
Life insurance options
401(k)
Weekly pay
And more
Company
JSG (Johnson Service Group, Inc.)
Johnson Service Group, Inc.
Founded in 1983
5001-10000 employees
H1B Sponsorship
JSG (Johnson Service Group, Inc.) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Greg Thullner
Chief Operating Officer
Dale Slater
Principal
Recent News
2026-01-16
2025-09-16
MarketScreener
2025-08-01
Company data provided by crunchbase