Florida State University · 23 hours ago
IT Operations Support Technician
Tallahassee, FL
Full-time
Onsite
Entry Level
3+ years expFlorida State University is one of the nation's elite research universities, and they are seeking an IT Operations Support Technician to establish schedules for computer runs and monitor the execution of computer jobs. The role involves supporting mainframe/server scheduler changes, performing QA on program changes, and ensuring timely service to customers.
EducationUniversities
Responsibilities
Establishes schedules for computer runs and initiates and monitors the running of computer jobs through automated production software
Controls the correction and restart of computer jobs through the use of automated production software
Supports mainframe/server scheduler changes and performs QA on any program changes prior to deployment into the production systems
Identifies problems and takes appropriate action in order to ensure timely and error-free service to NWRDC's customers
Facilitate/perform job implementation and flow modification using automated tools
Create and maintain specialized software calendars and run day requirements to effectively automate the execution of batch cycles
Initiate and verify the successful completion of production cycles through the use of standard enterprise tools
Cross train colleagues in methods for performing an effective and efficient job across multi-systems or platforms to include best automation practices
Participates in setting automated workload scheduling and code migration utilizing change management policies to ensure production consistency and accuracy are reached at the initial setup and database levels
Assist with the consolidation of technical data processing information from a variety of automated sources into daily and weekend schedules for production cycles on multiple systems and platforms
Coordinates and participates in production implementations, upgrades, and testing of automated workload scheduling software and code migration products or systems events
Communicates on a regular basis with NWRDC subsection team members, system programmers, applications developers, and end-user offices
Responsible for creating/submitting production reports to management
Maintains and follows technical procedures
Participates in approved professional development opportunities per NWRDC's policy
Qualification
Required
High school diploma or equivalency and three years' experience or a combination of post high school education and experience equal to three years
Preferred
Three years minimum data center/job scheduling experience
Benefits
FSU offers a robust Total Rewards package.
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This position is eligible for on-call pay additive.
Company
Florida State University
Florida State University is an American public space-grant and sea-grant research uivnersity.
5001-10000 employees
H1B Sponsorship
Florida State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (108)
2023 (106)
2022 (80)
2021 (33)
2020 (34)
Funding
Current Stage
Late StageTotal Funding
$108.2MKey Investors
National Science FoundationNational Institutes of Health
2024-02-23Grant· $6M
2023-01-27Grant· $72.7M
2021-10-14Grant· $14.5M
Leadership Team
Ebe Randeree
Associate Dean. College of Communication & Information
Jeff Latimer
Associate Director of Information Technology
Recent News
2025-11-24
Company data provided by crunchbase