Florida State University · 3 hours ago
IT Operations Support Technician
Tallahassee, FL
Full-time
Onsite
Entry Level
3+ years expFlorida State University is one of the nation's elite research universities, and they are seeking an IT Operations Support Technician. The role involves establishing schedules for computer runs, monitoring automated production software, and ensuring timely service to customers while supporting mainframe/server scheduler changes.
EducationUniversities
Responsibilities
Establish schedules for computer runs and initiate and monitor the running of computer jobs through automated production software
Control the correction and restart of computer jobs through the use of automated production software
Support mainframe/server scheduler changes and perform QA on any program changes prior to deployment into the production systems
Identify problems and take appropriate action in order to ensure timely and error-free service to NWRDC's customers
Facilitate/perform job implementation and flow modification using automated tools
Create and maintain specialized software calendars and run day requirements to effectively automate the execution of batch cycles
Initiate and verify the successful completion of production cycles through the use of standard enterprise tools
Cross train colleagues in methods for performing an effective and efficient job across multi-systems or platforms to include best automation practices
Participate in setting automated workload scheduling and code migration utilizing change management policies to ensure production consistency and accuracy are reached at the initial setup and database levels
Assist with the consolidation of technical data processing information from a variety of automated sources into daily and weekend schedules for production cycles on multiple systems and platforms
Coordinate and participate in production implementations, upgrades, and testing of automated workload scheduling software and code migration products or systems events
Communicate on a regular basis with NWRDC subsection team members, system programmers, applications developers, and end-user offices
Create/submit production reports to management
Maintain and follow technical procedures
Participate in approved professional development opportunities per NWRDC's policy
Qualification
Required
High school diploma or equivalency and three years' experience or a combination of post high school education and experience equal to three years
Preferred
Three years minimum data center/job scheduling experience
Benefits
Robust Total Rewards package
Compensation
Benefits
Wellness
Recognition
Employee Development programs
On-call pay additive
Company
Florida State University
Florida State University is an American public space-grant and sea-grant research uivnersity.
5001-10000 employees
H1B Sponsorship
Florida State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (108)
2023 (106)
2022 (80)
2021 (33)
2020 (34)
Funding
Current Stage
Late StageTotal Funding
$108.2MKey Investors
National Science FoundationNational Institutes of Health
2024-02-23Grant· $6M
2023-01-27Grant· $72.7M
2021-10-14Grant· $14.5M
Leadership Team
Ebe Randeree
Associate Dean. College of Communication & Information
Jeff Latimer
Associate Director of Information Technology
Recent News
2025-11-24
Company data provided by crunchbase