TCWGlobal · 3 weeks ago
Finance & Operations Administrator - Property & Marketing Support
TCWGlobal is a leading retail organization seeking a Finance & Operations Administrator to support various teams at Westfield World Trade Center. The role involves managing finance operations, tenant coordination, and marketing support to ensure smooth day-to-day operations.
Bookkeeping and PayrollEmployee BenefitsEmploymentHuman ResourcesRecruitingSaaSStaffing Agency
Responsibilities
Process Accounts Payable and Accounts Receivable, including PO/invoice processing, manual billings, and percentage rent calculations
Support month-end, quarter-end, and year-end reporting and audits
Collect tenant sales data and maintain accurate rent rolls and financial trackers
Reconcile P-card expenses and maintain financial documentation
Maintain service contracts, work orders, and vendor documentation
Manage tenant onboarding and ongoing support, including certificates of insurance and compliance documentation
Oversee the Port Authority Loading Dock (VS3) system, including delivery approvals and scheduling
Issue tenant notices related to deliveries, operations, and lease requirements
Serve as a key liaison between tenants, facilities, security, and internal teams
Coordinate in-store retailer events by collecting event details and securing required approvals
Communicate event plans to security, housekeeping, engineering, and marketing partners
Support on-site activations such as Gift with Purchase programs, The Good Festival, and seasonal events
Assist with new retailer orientation, including URW Connect app training, center amenities, and operational guidelines
Gather retailer feedback and participation data to support continuous improvement
Audit and maintain the Westfield WTC website to ensure content accuracy and brand alignment
Upload and manage promotions, tenant offers, and event listings
Collaborate with internal teams to ensure consistency across messaging, imagery, and campaign content
Support marketing campaigns and seasonal activations with timely content updates
Process mail, invoices, checks, and tenant documentation
Order office supplies and coordinate IT support as needed
Attend weekly staff meetings and required trainings
Support ad hoc administrative and operational needs
Qualification
Required
Bachelor's degree or equivalent experience
2–3 years of experience in an administrative, operations, or finance support role
Experience with AP/AR, invoicing, and financial documentation
Strong organizational skills and attention to detail
Comfortable working cross-functionally with tenants, vendors, and internal teams
Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint, SharePoint)
Ability to manage multiple priorities while maintaining professionalism and composure
Preferred
Experience with Salesforce and Procore is a plus
Benefits
Weekly pay + benefits
Company
TCWGlobal
TCWGlobal is is a global employer of record for payrolling, compliance, staffing, and more for international employees and contractors.
Funding
Current Stage
Growth StageRecent News
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