Wetalentia · 10 hours ago
Showroom Assistant
New York, United States
Full-time
Onsite
Entry, Mid Level
$70K/yr - $75K/yrWetalentia is the U.S. subsidiary of a renowned Italian luxury brand celebrated for its elegant mosaics and premium surface materials. As an Assistant Showroom Manager & Customer Service Specialist, you will support the daily operations of the New York showroom and ensure exceptional client service while coordinating with various teams for seamless operations.
Human Resources
Hiring Manager
Francesca Cavallari
Responsibilities
Assist in managing showroom operations: welcoming clients, scheduling appointments, coordinating visits and maintaining fixtures and displays
Guide product presentations and sample selections for end users, architects and designers
Provide attentive, high-quality customer service throughout the project lifecycle — from quotations and follow-ups to after-sales support
Collaborate with logistics, warehouse and production teams to track orders, shipments and installation schedules, ensuring timely resolution of any issues
Monitor and maintain showroom inventory of samples and materials, liaising with HQ and the Showroom Manager for replenishment and updates
Organize and support marketing initiatives and showroom events, including networking evenings, product launches and client receptions
Identify new opportunities, organize client visits and support outreach to the A&D community and dealers
Conduct occasional visits to architects, designers or dealers to deliver presentations or samples
Maintain and regularly update client information and interactions in the CRM system to ensure accurate data and follow-up
Ensure the showroom consistently reflects their premium brand image and design standards
Qualification
Required
Bachelor's degree or equivalent experience in design, business or a related field
Previous experience in a showroom, design gallery or luxury retail environment
Solid understanding of the tile, stone or interior surfaces industry
Excellent interpersonal and communication skills, with a confident and professional demeanor
Strong customer service orientation combined with effective problem-solving abilities
Proven organizational skills with the capacity to manage multiple priorities and maintain attention to detail
Comfortable working in a design-centric, luxury environment with a refined aesthetic sensibility
Proficiency in MS Office, CRM systems and showroom analytics; knowledge of SAP and Zoho is a plus
Benefits
Comprehensive benefits package including medical insurance
Matching 401(k)
Professional development and growth opportunities
Company
Wetalentia
Welcome to Wetalentia, where purpose meets success. Our Expertise: ✅ Headhunting. We leverage our extensive network to identify and engage top talent.
Founded in 2018
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase