Plum Dental · 1 day ago
Senior Manager, Program Management
Warwick, RI
Full-time
Hybrid
Senior Level
5+ years expPlum Dental is a dynamic Dental Partnership Organization with over 30 locations supporting comprehensive dental care. The Senior Manager, Program Management will act as a governance partner to the Executive VP of Operations, translating strategy into actionable plans and managing program execution across various operational functions.
Health CareHospital
Responsibilities
Own and continuously improve the Operations operating rhythm (weekly leadership huddles, workstream cadences, monthly reviews, quarterly planning)
Build agendas, pre-reads, and facilitation plans that are decision-oriented and action-driven
Maintain a decision log, action tracker, and escalation paths; ensure closure and accountability
Standardize meeting expectations (purpose, pre-work, outputs, owners, due dates)
Run a “PMO-lite” across Ops priorities: roadmap, milestones, dependencies, resource constraints, risks/issues, and mitigations
Establish clear project fundamentals: charters, timelines, RACIs, stakeholder maps, communication plans, and adoption plans
Drive consistent status reporting and executive-ready summaries (what changed, what’s stuck, what’s needed)
Partner with Ops leaders to keep deliverables organized and on-time—flagging risks early and driving cross-team resolution
Support the Executive VP of Operations with priority management and preparation for key touchpoints (leadership meetings, monthly ops reviews)
Create “clarity systems” for direct reports: deliverable trackers, milestone check-ins, and readiness checkpoints
Coordinate across CEO peer functions (HR, Finance, Facilities/Tech) to manage interdependencies and reduce bottlenecks
Draft or refine key communications, updates, and alignment materials as needed
Ensure leadership meetings have decision-grade content (scorecards, trends, key variances, risks, and recommended actions)
Drive consistent pre-read readiness and narrative clarity—so meetings focus on decisions, not discovery
Lead VP-sponsored strategic initiatives end-to-end (e.g., workflow standardization, integration readiness, leadership enablement rollouts, operating model improvements)
Ensure implementation includes adoption, training alignment, and post-launch stabilization checks
Qualification
Required
5+ years in program management, strategic operations, consulting, or operational leadership
Demonstrated ability to drive cross-functional work with senior stakeholders and competing priorities
Strong cadence management: agendas, pre-reads, action tracking, and follow-through
Excellent written and verbal communication; able to synthesize complexity into clear decisions and next steps
Comfortable with execution tooling (Asana/Monday/Jira or equivalent), dashboards/scorecards, and Microsoft/Google suite
Bachelor's degree required
Preferred
multi-site healthcare/dental strongly preferred
MBA/MHA or PMP a plus
Benefits
Comprehensive health and retirement benefits
Company
Plum Dental
Plum Dental is a dental partnership organization (DPO) owned by its founder and partner dentists.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dan Katz
Co-Founder & CEO
Company data provided by crunchbase