MindMerge Tech · 6 hours ago
Technical Sales Representative
United States
Contract
Remote
Senior Level
5+ years expMindMerge Tech is a company in the Manufacturing & Production industry seeking a Technical Sales Representative. This role involves leading the technical interface with key customers in flexographic and gravure printing, overseeing support activities, and ensuring high customer satisfaction through expert service delivery.
Information Technology & Services
Hiring Manager
DIVYANSHI TIWARI
Responsibilities
Manage support for wide web flexo and gravure customers of water and solvent based products
Oversee on site troubleshooting, ink optimization, and product performance evaluations
Coordinate and lead press trials, product introductions, and technical audits at customer facilities
Collaborate with R&D deliver tailored technical solutions that meet customer needs
Develop technical service strategies that support customer retention, growth, and innovation
Build relationships with key customer stakeholders, acting as the primary technical point of contact
Provide guidance to technical representatives or field service personnel, where applicable
Maintain detailed technical documentation, service reports, and communication logs to support proactive issue resolution and continuous improvement
Ensure compliance with safety, environmental, and regulatory standards, particularly regarding solvent handling, emissions, and product stewardship
Qualification
Required
Bachelor's degree
5+ years in a technical role supporting wide web flexographic and/or gravure printing
Experience with water based and solvent based inks and coatings used in flexible packaging
Experience pressroom processes, ink/substrate interactions, drying systems, and surface treatments
Skilled in color matching, print troubleshooting, and print defect analysis
Company
MindMerge Tech
MindMerge Tech (Parachade Technology LLC) is a premier IT consulting and services firm, dedicated to providing innovative, forward-thinking solutions for businesses across diverse industries.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase