PolyAI · 5 hours ago
VP of Product Marketing
United States
Full-time
Remote
Director/Executive
$175K/yr - $200K/yr
8+ years expPolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. The Vice President of Product Marketing will own PolyAI’s core product messaging, positioning, and competitive intelligence functions, ensuring all team members can clearly articulate the products' unique value.
Artificial Intelligence (AI)Call CenterCustomer ServiceEnterprise SoftwareMachine LearningSpeech Recognition
Responsibilities
Create a product marketing strategy that enables the marketing team to consistently deliver on-brand and on-message experiences through analyst relations, content, demand generation
Influence our win rate through improved go-to-market strategy and enablement
Develop resonant messaging and positioning that drives commercial outcomes for PolyAI’s world-leading voice AI products
Catalog an understanding of PolyAI’s direct and indirect competitors and ensure that our messaging is differentiated
Work with marketing and sales leadership to prioritize market segments and develop personas that support the content and demand generation functions
Work with content and sales enablement team members to develop collateral that reduces friction in the sales process and increases revenue
Build our customer understanding and market insight through customer interviews, partnerships, and industry experts
Support enablement initiatives across the entire revenue organization
Create and maintain an organized and accessible database of competitive intelligence for sales, marketing, and executive leadership
Collaborate with content team leads on thought leadership strategy and regularly contribute to the function
Scale and lead the product marketing organization as Poly grows
Be a capable spokesperson for the organization, both online and in-person
Qualification
Required
8+ years of experience in B2B tech marketing
3+ years of experience in a product marketing role
Preferred
Knowledge of CCaaS, UCaaS, or Call Center technology markets
Knowledge of NLP, NLU, or other machine-learning technology
Benefits
Participation in the company’s employee share options plan
100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision
Life Insurance
STD and LTD
The opportunity to contribute to the company's 401k plan
Flexible PTO policy + 11 designated company holidays
Annual learning and development allowance
We’re all about making WFH work for you - that’s why you’ll receive a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
Enhanced parental leave
Company-funded fertility and family-forming programmes
Menopause care programme with Maven
Company
PolyAI
PolyAI develops conversational artificial intelligence software that enables organizations to automate customer service interactions.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$202MKey Investors
HedosophiaGeorgianKhosla Ventures
2025-12-15Series D· $86M
2024-05-16Series C· $50M
2022-09-07Series B· $40M
Leadership Team
Nikola Mrkšić
Co-founder & CEO
Pei-Hao Su
Co-founder
Recent News
alleywatch.com
2025-12-24
Company data provided by crunchbase