NEOGOV · 1 week ago
DSHS OOS Office Services Manager 2
Thurston County – Olympia, WA
Full-time
Hybrid
Mid Level
$4,542/mo - $6,107/mo
3+ years expNEOGOV is seeking an Office Services Manager 2 for the Washington State Department of Social and Health Services to provide critical administrative and operational support. The role involves overseeing office services, managing records and data compliance, and ensuring staff have the necessary resources to perform effectively.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Coordinate purchasing and asset management by ordering equipment, furniture, and supplies; processing invoices and purchase orders; maintaining inventory records; and overseeing maintenance contracts, surplus, and office moves
Manage the office vehicle fleet by maintaining inventory and records, coordinating repairs, tracking mileage and utilization, requesting vehicle plates, and serving as liaison with the state’s Fleet Operations and Transportation offices
Serve as the Information Technology and Telecommunications Coordinator by assisting staff with computer access, troubleshooting, and repairs; managing telephones and equipment; coordinating installations and upgrades; and ensuring staff have the tools needed to work effectively
Oversee records, forms, and data management by ensuring compliance with retention schedules, coordinating archival and destruction of files, and processing subpoenas and public disclosure requests
Arrange and process staff travel by coordinating travel accommodations, verifying reimbursements, and maintaining accurate travel documentation and records
Maintain time and attendance records by processing timesheets, leave requests, and payroll entries, auditing balances, and preparing required payroll and attendance reports
Provide confidential administrative support by assisting with new employee background checks, managing credentials and access, handling investigative documentation, and supporting criminal case referrals
Respond to inquiries, prepare correspondence and complete special projects and assignments as needed
Qualification
Required
A bachelor's degree in business administration or a related field AND three years of experience in office or business management, administrative analysis, or closely related work
Three years of experience in Washington State service in roles such as Manager, Office Services; Office Manager; Administrative Assistant 3; Management Analyst 1; or an equivalent position
Judgment, discretion, and confidentiality: Ability to handle sensitive, confidential, or high-visibility information with professionalism, neutrality, and sound judgment, including situations that may involve heightened emotions or competing interests
Operational excellence and process management: Can manage high volumes of work accurately and on time, apply established procedures consistently, and maintain reliable systems that support smooth day-to-day operations
Organization and prioritization: Strong organizational skills to plan work, structure the day, and balance urgent, unexpected requests alongside ongoing responsibilities that require sustained attention to detail
Problem-solving and independent decision-making: Ability to investigate issues, analyze information, and resolve complex or sensitive problems independently while applying policies, procedures, and best practices
Administrative and records management knowledge: Working knowledge of office procedures, records retention practices, purchasing processes, and business equipment used to support administrative operations
Communication and customer service: Ability to communicate clearly and respectfully, both verbally and in writing, and maintain effective working relationships with staff, leadership, and customers in a professional and neutral manner
Technology and systems proficiency: Proficiency using Microsoft Office programs such as Word, Excel, and Outlook, as well as electronic purchasing, inventory, or asset management systems to support tracking, reporting, and documentation
Physical capability: Comfortable performing tasks related to records retention, including filling, stacking and transporting boxes
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
New employees have the option of two employer contributed retirement programs.
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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