Katapult Network · 2 weeks ago
Scheduling Coordinator (Entry-Level)
Maplewood, MO
Full-time
Onsite
New Grad, Entry Level
$38K/yr - $45K/yr
0+ years expKatapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. They are currently recruiting an entry-level Scheduling Coordinator, who will provide top-level customer service and coordinate the scheduling of appointments and consultations.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Provide professional, friendly customer service at all times
Confer with customers by telephone or in-person to provide information about products and services, take or enter orders, cancel accounts, or obtain details of complaints
Communicate appointment details with clients and answer questions as needed
Coordinate the scheduling of appointments and consultations
Manage logistical details for services and paperwork
Maintain records and client contact database
Check to ensure that appropriate changes were made to resolve customers' problems
Determine charges for services requested, collect deposits or payments, or arrange for billing
Qualification
Required
Bachelor's degree
Preferred
Discretion: act with prudence and circumspection, especially in the handling of confidential and private documents/data
Customer service orientation: proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments
Self-control: Keep a positive attitude in the face of criticism and maintain composure, keeping emotions in check and avoiding aggressive behavior, even in very difficult situations
Critical thinking: use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Benefits
Competitive pay
Benefits
Strong opportunities for growth
Company
Katapult Network
Katapult Network is a recruiting industry.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Brian Carlson
Co-Founder and Partner
Brian Johnson
President and Co-Founder
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