Bilingual (English/Spanish) Customer service representative jobs in United States
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Molly Maid USA · 9 hours ago

Bilingual (English/Spanish) Customer service representative

Molly Maid is a service business located in Norcross, Georgia, seeking a reliable and motivated Bilingual Customer Service / Sales Representative. The role involves customer interaction, scheduling, and supporting daily operations while providing excellent service and ensuring customer satisfaction.

Home Services

Responsibilities

Answer phones, assist customers with scheduling, confirm appointments, and ensure all customer preferences are documented
Communicate with customers in a friendly, professional manner, respond to concerns, and ensure their satisfaction
Support daily operational tasks and coordination
Support, train, and motivate team members to follow processes and exceed customer expectations

Qualification

Customer serviceBilingual (English/Spanish)Team developmentCommunication skillsCleaning trainingAttention to detailProblem-solving

Required

Fluent in English & Spanish
Willing to go through cleaning training to better understand company services and operations
18 years of age or older
Valid GA driver's license with a good driving record
Legally authorized to work in the U.S
Strong phone and communication skills
Ability to pass a background check

Preferred

Prior cleaning, Housekeeping, customer service, or operations experience preferred

Benefits

Weekly team breakfast
Paid vacation & National paid holidays
Advancement opportunities & ongoing training
Use Company car during working hours (gas & insurance included)

Company

Molly Maid USA

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Trusted, Professional, Residential Maid Service Having a clean, comfortable home is important.

Funding

Current Stage
Late Stage
Total Funding
unknown
2015-06-12Acquired
Company data provided by crunchbase