Dexian · 1 day ago
Business Systems Analyst
San Francisco, CA
Contract
Onsite
Senior Level
$70/hr - $70/hr
5+ years expDexian is seeking a skilled Business Systems Analyst with a strong background in workflow automation using ServiceNow. The role involves analyzing business processes for automation opportunities, designing and implementing workflows, and collaborating with developers to automate processes and provide training to end-users.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Neha Dwivedi
Responsibilities
Analyze business processes to identify opportunities for automation
Work closely with stakeholders to gather requirements and document business needs
Design and implement workflows using ServiceNow
Collaborate with developers to automate identified processes
Conduct testing and validation of automated solutions
Provide training and support to end-users on new systems
Monitor and report on the performance of automated processes
Work with Product Owners to convert customer requirements into product features and stories
Qualification
Required
Minimum of 5 years of experience as a Business Systems Analyst
Proven experience in creating and managing workflows using ServiceNow
Experience in identifying and automating manual processes
Experience converting customer requirements into product features and stories
Familiarity with cloud technologies, AWS Services and cloud data security
Solid understanding of data lifecycle management, data mesh, data movement, data governance, data catalog, data lake, data AI analytics, data analytics workbench, data access management, data visualization and reporting
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Proficiency in ServiceNow platform and tools
Ability to work effectively in a team environment
Knowledge of business process modeling and documentation
Preferred
Experience with other automation tools (e.g., Microsoft Power Automate)
Familiarity with Agile methodologies
Certification in ServiceNow or related fields
Knowledge of programming languages (e.g., JavaScript, Python)
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
1001-5000 employees
H1B Sponsorship
Dexian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (65)
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase