NEOGOV · 4 days ago
Alert and Warning Coordinator - Department of Emergency Management (Unclassified)
County of San Mateo, CA
Full-time
Onsite
Senior Level
$103K/yr - $128K/yr
5+ years expSan Mateo County's Department of Emergency Management is dedicated to becoming the most resilient county in the United States by 2030. The Alert & Warning Coordinator will lead the development and implementation of communication systems that ensure timely and effective alerts for residents during emergencies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Lead the implementation of the Five Elements Framework—an evidence-based framework developed with leading researchers – in all our alerts and warning initiatives
Design multilingual alert systems that reach every community, including those often left behind
Integrate cutting-edge technologies: IPAWS, Genasys Protect, AI-powered monitoring, and tools that don't exist yet
Develop dashboards and systems that give our partners real-time situational awareness
Serve as the nexus point between local, state, and federal emergency communication systems
Coordinate with 20 cities, 18 unincorporated areas, fire districts, law enforcement, healthcare systems, and community organizations
Build relationships with trusted community messengers who can amplify our reach
Manage vendor relationships and contracts for emergency notification platforms
Maintain 24-hour readiness and participate in on-call rotation
Staff the Emergency Operations Center during activations—from Blue Sky preparedness to Dark Sky crisis
Lead after-action reviews that turn every incident into institutional learning
Troubleshoot systems under pressure when everything depends on them working
Qualification
Required
Bachelor's degree in emergency management, public administration, communications, or related field (Master's preferred but not required)
5+ years in program planning, emergency management, or crisis communications
FEMA ICS courses (100, 200, 700, 800) and IPAWS certification (IS-247, IS-251)—or willingness to complete
Deep knowledge of IPAWS protocols and alert & warning best practices
Fluency with emergency notification platforms, GIS, and communication technologies
Coding ability (Python, Java, or C++) to build tools, automate workflows, and solve problems
Understanding of radio communications systems and redundant infrastructure
Insatiably curious. You read the research. You ask why. You're never satisfied with 'that's how we've always done it.'
Agile under pressure. You don't just tolerate rapidly changing, demanding environments—you thrive in them
A team multiplier. You add value wherever you can, not just where your job description ends
Resilient. You bounce back. You adapt. You're ready for whatever comes next
An exceptional communicator. You write clearly, speak persuasively, and translate complexity into action
Equity-minded. You're committed to reaching every community, especially those historically underserved
Preferred
Master's degree in emergency management, public administration, communications, or related field
Benefits
Health and wellness
Financial security
Wellness and professional development programs
Federal Social Security system
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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Government Technology US
2025-10-31
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