NEOGOV · 6 days ago
Student Employee - SVPA Box Office Assistant
UCMO - Warrensburg, MO
Full-time
Onsite
New Grad
$15/hr - $15/hrNEOGOV is seeking a Student Employee for the SVPA Box Office Assistant position at the University of Central Missouri. The role involves providing front-line customer service and assisting with ticket sales for various performances and events, ensuring a welcoming and efficient experience for patrons.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Sell tickets through the university’s ticketing platform (credit card and cash sales)
Operate both the Highlander Theatre box office and mobile box offices for off-site or alternate venue performances
Distribute will-call tickets and assist patrons with ticket pickup and order inquiries
Provide accurate event information to patrons, including show times, seating, parking, and accessibility options
Handle cash responsibly in accordance with UCM’s cash-handling procedures
Reconcile cash drawers and ticket sales at the end of shifts
Assist with ticket exchanges, refunds, and complimentary ticket processing as directed
Assist with audience flow coordination by communicating with ushers and house management during performances
Support post-event tasks, including ticket reconciliation, data entry, and patron record updates
Perform other duties as assigned by the SVPA Event Operations Manager and Box Office Manager
Qualification
Required
High school diploma or equivalent required
Must be a current University of Central Missouri student in good academic standing
Energetic, reliable, punctual, and detail-oriented; able to work effectively in a fast-paced environment
Strong communication and customer service skills
Comfortable interacting with guests of all ages
Preferred
Federal Work-Study eligible students preferred and given priority consideration
Benefits
Competitive salary
Health, dental, vision, life insurance, AD & D, long-term disability
3 weeks paid vacation per year
3 weeks of accrued sick leave per year
13 paid holidays
Retirement
Generous education assistance for an employee, spouse and dependent children taking classes at UCM
Generous education assistance for the employee
30.25% (staff) and 6% (faculty) defined retirement contribution, paid 100% by the university
Voluntary Tax-Sheltered Annuity (TSA) programs (403(b) and 457(b)) that allow eligible employees to make additional pre-tax contributions to a retirement plan
Employees can earn up to 6 credit hours for themselves per academic year
Comprehensive medical, dental, and vision plans that begin on the first of the month following your date of hire
Basic dental and vision insurance paid at 100% by the university
Available Health and Dependent Flexible Spending Accounts
University-paid basic life insurance (including accidental death and dismemberment) and short-term and long-term disability insurance coverage
Generous leave accruals that begin accruing on your start date, plus 14 paid holidays per year
The UCM Childcare Center on the Warrensburg campus can provide faculty, staff, and students quality care for their children ages six weeks to 10 years
The Student Recreation and Wellness Center (SRWC) is free for all employees and is located on the Warrensburg campus
An Employee Assistance Program is available to all employees and their immediate family members to help assist with personal challenges you may face in your daily life
UCM offers an Employee Discount Program through Working Advantage
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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