Solutions Technology Inc. (STI) · 4 days ago
Lead VOIP Engineer
Bethesda, MD
Full-time
Hybrid
Senior Level, Lead/Staff
7+ years expSolutions Technology Inc. (STI) is seeking a Lead VOIP Engineer who will be the primary technical authority responsible for the planning, design, deployment, maintenance, and support of VOIP systems. The role involves providing leadership in implementing VOIP solutions, ensuring system security, and addressing complex technical issues to guarantee seamless voice communication operations.
Cyber SecurityInformation TechnologySoftware Engineering
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide technical leadership and direction for all VOIP-related projects, ensuring compliance with FAR, DFARS, cybersecurity standards, and agency policies
Lead the assessment, planning, and implementation of VOIP systems, including hardware, software, and network integrations to support Navy operations
Oversee system configuration, upgrades, and modifications to optimize performance and security
Troubleshoot and resolve highly complex VOIP issues, including voice quality, connectivity, security breaches, and hardware/software failures
Develop technical documentation, including system architecture, configurations, troubleshooting procedures, and operational manuals
Conduct regular system performance reviews; optimize network bandwidth and QoS (Quality of Service) to support VOIP traffic
Coordinate with vendors and government personnel to facilitate system upgrades, maintenance, and defect resolution
Conduct site visits, including the scheduled site visit at West Bethesda, MD, to evaluate system health, deliver technical assessments, and implement solutions
Lead training and knowledge transfer to government personnel and support teams
Ensure all work conforms to applicable cybersecurity requirements such as DISA STIGs, Risk Management Framework, and pertinent DoD policies
Contribute to the development of Statements of Work (SOW), Performance Work Statements (PWS), and contract deliverables
Maintain awareness of emerging VOIP technologies and recommend modernization efforts
Ensure all deliverables and support activities meet contract requirements and deadlines
Qualification
Required
Bachelor's Degree in Computer Engineering, Telecommunications, Network Engineering, or a related technical discipline; advanced certifications preferred (e.g., CCNP Voice, CCIE Voice, CISSP)
Minimum of 7 years of demonstrated experience in VOIP systems design, deployment, troubleshooting, and maintenance, particularly within government or enterprise environments
Extensive experience with Cisco Voice over IP infrastructure, including Cisco Call Manager and associated components
In-depth knowledge of SIP, H.323, and other VOIP protocols; familiarity with VoIP gateways, session border controllers, and related hardware
Strong understanding of network infrastructure, including LAN/WAN, routers, switches, firewalls, and bandwidth optimization techniques for VOIP
Experience ensuring VOIP system security in compliance with DOD cybersecurity standards
Proven ability to lead technical teams and coordinate multi-disciplinary projects
Excellent analytical, problem-solving, and communication skills
Ability to work independently and as part of a multidisciplinary team within a government contracting environment
Willingness to travel for site visits or operational requirements
Company
Solutions Technology Inc. (STI)
Solutions Technology delivers innovative solutions at the intersection of technology and well-being.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase