Riverstone Logistics · 1 day ago
Regional Operations Manager
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
3+ years expRiverstone Logistics is committed to being an honest and reliable freight forwarding partner. The Regional Operations Manager will manage the operations of an assigned region of profit centers, focusing on supporting major strategic clients and ensuring exceptional service levels while optimizing financial performance.
Freight ServiceLogisticsTransportationWarehousing
Responsibilities
Provide effective leadership and direction to profit centers within the assigned region, fostering a culture of excellence, teamwork, and accountability
Drive, maintain, and evangelize the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within their assigned region
Serve as the primary point of contact for the local and regional client representatives within the region, ensuring clear communication, understanding of operational needs, and alignment of services to exceed expectations
Monitor and evaluate the operational performance of each profit center within the region, implementing strategies to optimize productivity and quality of service
Ensure adherence to Riverstone's client blueprints and operational standards across all sites within the region, driving consistency in processes, procedures, and service offerings
Take ownership of the financial performance of the assigned sites/profit centers
Conduct regular onsite performance reviews and analysis of key metrics, identifying trends, areas for improvement, and implementing corrective actions as necessary to meet or exceed targets
Support the professional development and growth of site managers and operational staff within the region, providing coaching, training, and performance feedback to enhance skills and capabilities
Proactively identify and mitigate operational risks within the region, ensuring compliance with regulatory requirements, health and safety standards, and company policies
Travel to all assigned profit centers on a regular basis based on the operational demands of each location
Conducts and/or participate in regional client/customer meetings as needed
Provides and ensures local site leadership coverage when needed
Perform other duties as assigned
Qualification
Required
MUST LIVE IN THE AUSTIN OR HOUSTON, TX REGION TO BE ELIGIBLE FOR CONSIDERATION
3-5 years of progressive experience in operations management, with a proven track record of success
Strong leadership skills with the ability to motivate teams and drive results in a fast-paced, client-focused environment
Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, stakeholders, and team members
Analytical mindset with the ability to interpret data, identify trends, and make informed decisions to optimize performance and achieve strategic objectives
Demonstrated financial acumen and experience managing budgets, forecasting revenue, and driving profitability
Proven ability to think strategically, anticipate challenges, and develop innovative solutions to achieve business goals
Flexibility to travel within the assigned region and work evenings or weekends as needed
Preferred
Bachelor's degree in business administration, Operations Management, or related field preferred
Company
Riverstone Logistics
Riverstone Logistics is a transportation company that provides logistics, warehousing, and freight forwarding services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Charlie Workmon
CEO and President
Mason Bradley
Senior Vice President, Human Capital
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