Entegris · 4 days ago
Senior Specialist, Customer Enablement
Entegris is seeking a Senior Customer Enablement Specialist to join our North America Commercial team. In this role, you will be responsible for increasing Customer Satisfaction for some of Entegris’ largest Customers while meeting established Revenue expectations through resolving complex Customer problems and improving internal processes.
Advanced MaterialsChemicalData StorageManufacturingSemiconductor
Responsibilities
Remotely manage and interface with assigned Strategic Account in North America for mature product lines and reoccurring Revenue
Lead internal actions to resolve Customer priority issues
Provide up to date and accurate forecasts for assigned accounts
Manage consignment inventory program with Customer to ensure that guidelines are being met and prevent stale inventory
Partner with Finance and other related functions for escalation resolution of Accounts Receivables
Manage Product allocations to ensure highest levels of Customer Satisfaction per CXI metric
Lead Semi-Annual Business Review process in collaboration with Key Account Managers
Collaborate cross functionally and across divisions to track and drive improvements in on-time shipments
Ensure Quality and PCNs are communicated correctly with Customer and stay on schedule
Continually build strong Customer relationships that provide key insights into the business
Perform additional tasks as needed to support team and organizational goals
Qualification
Required
B.S. degree in Business or related field (or equivalent experience)
Minimum of 5 years in Sales with 2 years in Semiconductor Manufacturing industry
Proficiency in MS Office
Strong communication and problem-solving skills
Preferred
Preferred locations for this role include AZ, OR, and the East Coast (especially MA)
Benefits
Annual Bonus Eligible
A progressive (PTO) policy that empowers you to take the time you need to recharge
Generous 401(K) plan with an impressive employer match with no delayed vesting
Excellent health, dental and vision insurance packages to fit your needs
Education assistance to support your learning journey
Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence
Company
Entegris
Entegris is a leading supplier of advanced materials & process solutions for the semiconductor, life sciences and other high-tech industries
Funding
Current Stage
Public CompanyTotal Funding
$75MKey Investors
U.S. Department of Commerce
2024-06-26Grant· $75M
2000-07-09IPO
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