Loan Services Specialist - Glens Falls jobs in United States
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Arrow Financial Corporation · 1 week ago

Loan Services Specialist - Glens Falls

Arrow Financial Corporation is seeking dynamic individuals to join their Loan Services team as a Loan Services Specialist. This role involves various functions in the Loan Services area, including filing, updating systems, and providing customers with accurate information to ensure effective servicing of loans.

Financial ServicesInsurance

Responsibilities

Support and assist team members; work closely with management and unit to assess needs and determine level of assistance
Perform various job duties and coordinate work tasks to ensure the efficient and effective servicing of loans
Work on projects as needed to support department and Company goals
Assist with problem resolution for both internal and external customer situations. Includes: identifying the problem, researching facts and solution options, and communicating resolution to reduce repeat situations, improving efficiency, and increasing customer satisfaction
Assist with creating and updating procedures for job duties
Other duties as assigned

Qualification

Loan Services experienceCustomer service skillsMicrosoft Office SuiteOrganizational skillsTask prioritizationProblem solvingTeam collaboration

Required

High school degree or equivalent experience required
2 years of experience required in banking or lending
Ability to work independently and cooperatively with a team
Strong organizational skills with ability to handle multiple priorities and meet strict deadlines
Strong communication and customer service skills; comfortable interacting with customers, co-workers, and management
Proficient with Microsoft Office Suite including: Word, Excel, and Outlook
Must be able to sit for prolonged periods of time and walk/stand for brief periods of time
Must be able to repetitively use a telephone and computer mouse and keyboard
Ability to lift/move up to 15 lbs

Preferred

Experience in Loan Services preferred

Benefits

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
Medical, Dental, and Vision Insurance and Flexible Spending Plan
Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
Education and Tuition Reimbursement
Employee Assistance Program for our employees and their immediate family members

Company

Arrow Financial Corporation

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Arrow Financial Corporation is an insurance company.

Funding

Current Stage
Public Company
Total Funding
unknown
1980-08-15IPO

Leadership Team

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David DeMarco
President & CEO
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Penko Ivanov
SEVP, CFO & Treasurer
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Company data provided by crunchbase