Business Support Specialist - Facilities jobs in United States
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NEOGOV · 2 weeks ago

Business Support Specialist - Facilities

NEOGOV is seeking a highly organized and customer-focused Business Support Specialist to serve as the primary point of contact for the Facilities Division in the City of Littleton. This role involves coordinating daily work orders, preventative maintenance schedules, and a variety of administrative and operational functions to ensure smooth city operations.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Plans, prepares, and updates schedules for the preventative maintenance activities in the city facilities using the asset management program
Assists with budget, staffing needs and other resources needed to maintain city buildings
Processes invoices, receives, and processes Purchase Orders, RFP’s and contracts, and managing budgets for facilities-related expenses
Trains staff when needed, manages, monitors, and refines work processes, turnaround times, and joint cooperation with vendors, customers, and peers
As one of the Global Administrators for the Division’s Asset Management work order system, creates work orders and appoints work orders that come in from city employees to the Facilities and custodial staff
Aids other city departments in the planning, setup, and teardown of special events
Supports daily facility operations, scheduling routine maintenance, processing repair requests, room assignments and setup, and collecting and researching information about building systems
Ensures the facility adheres to health, environmental, and safety regulations from local, state, and federal authorities
Implements security policies and protocols to protect the facility and its occupants
Learn the accounting and procurement processes for our approved key vendors. Support city-wide competitive bidding processes and procedures
Handles administrative tasks such as record-keeping, managing correspondence, and supporting the facilities team
Anticipates and plans for changes in internal and/or external operating conditions and business needs
Manages assignments with considerable freedom to decide on work priorities and procedures to be followed; requires less supervision and oversight on projects/product
Coordinates or oversees department programs, projects, and processes
Serves as administrative resource for department vendors and contractors; skilled in communicating with a variety of audiences with minimal input and assistance from supervisor
Recognizes, initiates, and leads improvement activities, serving as project lead

Qualification

Work order systemCustomer serviceBudget managementBuilding maintenanceContracting servicesBasic computer skillsReport compositionSchedulingInterpersonal skills

Required

High school diploma or equivalent
Two (2) years of previous work experience in a customer service and administrative support related position with excellent interpersonal skills
An equivalent combination of education, training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position may be considered
Must be able to pass a pre-employment criminal background check

Preferred

Experience using Workday for purchasing/invoice functions
Experience in a building maintenance environment with knowledge of building systems, and the construction process

Benefits

Excellent benefits and perks

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase