NEOGOV · 3 days ago
Processing Assistant III - Medicaid Division
Johnston County DSS, NC
Full-time
Onsite
Entry Level
$37K/yr - $63K/yr
1+ years expJohnston County is dedicated to serving vulnerable populations through their Department of Social Services. They are seeking a Processing Assistant III to support the Medicaid Division by performing data entry, assisting with mail flow, and providing general office support.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Providing a variety of office support and technical assistance to accomplish mail flow throughout the agency
Receiving, prepping and scanning mail into the electronic data management system
Interacting with internal and external customers in regards to supply requests and orders, delivery of mail, and questions regarding items scanned
The person selected for this position must perform the above duties while ensuring that timeliness and documentation requirements are maintained as mandated by State and County regulations
Performs other duties of a similar nature and level as assigned
Person selected must be able to lift at least 30lbs. and have an valid North Carolina driver’s license
Qualification
Required
High School Diploma or equivalent
At least one year of office assistant/secretarial experience
Extensive experience in Microsoft Office and Google Workspace with proficiency in Word, Excel, Docs, and Sheets
Ability to lift at least 30lbs
Valid North Carolina driver's license
General knowledge of office or work unit procedures, methods and practices
General knowledge of and ability to use correct spelling, punctuation and specialized vocabulary; ability to proofread
General knowledge of office accounting, database management, and record keeping procedures, mathematics and their application in the work environment
Ability to use spreadsheet software applications such as Microsoft Excel or Google Sheets
Ability to learn and apply a variety of guidelines
Ability to properly handle confidential and sensitive information
Ability to use a variety of office equipment
Ability to work with people with courtesy and tact
Ability to screen communications based on predetermined guidelines to independently respond or route inquiries
Ability to record and compile information based on general guidelines
Ability to gather and give information and instructions regarding the work process or procedures
Ability to balance and reconcile figures
May require ability to coordinate work of other support staff, student workers or volunteers
Ability to learn to use specialized equipment
Preferred
Associates Degree with extensive advanced experience and knowledge of Microsoft Office and Google Workspace, such as customizing page layouts, catering templates, capturing and recording data, using shortcuts and formula functions, building charts and graphs, sorting and filtering data
Executive assistant experience
Benefits
Medical (no-cost for the employee plan)
Dental
Life
Supplemental benefit coverages
On-site wellness clinic
Virtual telehealth program
Participation in the NC Retirement System
401(k) match option
Generous paid leave and holiday schedule
Tuition reimbursement
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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2025-10-31
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