NEOGOV · 1 week ago
Program Specialist 2 - CHANT program (onsite and in the community as directed)
Nashville, TN
Full-time
Onsite
Senior Level
$55K/yr - $55K/yr
5+ years expNEOGOV is seeking a highly motivated Program Specialist for the CHANT program within the Metropolitan Government of Nashville & Davidson County. This role involves evaluating referrals, engaging client-families, and developing community partnerships to enhance service delivery and health outcomes for families in need.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Evaluate referrals received by CHANT Team Lead for appropriate next step and action planning
Participate in inter-professional team meetings to provide opportunities to share ideas, share best practices and develop comprehensive service plans Engages client-families assigned by CHANT Team Lead in a variety of settings such as the clients’ home, at a community event or community center, or by client contact with Lentz (MPHD)
Conducts an initial “screening” assessment to determine if program/coverage thresholds may be met
Identifies the clients’ needs based upon the current “condition” of the family
Provide developmentally appropriate education and resources for parents/guardians
Identifies medical, behavioral health and dental medical homes for child(ren)/families and seeks to ensure health coverage for targeted child(ren)/families through TennCare/Medicaid, CoverKids or Affordable Care Health Plans
Assists client-families with navigating selected “Pathways of Care” which helps the family set goals for the child/children/family to make improvements to their overall health
Identifies appropriate referrals for the family based upon its needs as well as available MPHD and community resources
Develops community partnerships to promote awareness of services and increase resource capacity
Plan, conduct, and participate in community-based events
Educates client-families using evidence-based and developmentally appropriate guidance
Performs general administrative duties including accurate documentation in client records, statistical reports, data entry, emails and letters
Participate in CHANT related continuing education trainings, webinars, conference calls and other professional development opportunities offered at the state and local level to maintain expertise
Follow Children’s Special Services (CSS) policy for children eligible for medical services
Provide information to customer that is culturally and linguistically appropriate to meet the needs of the population being served
Manage assigned caseloads with a higher degree of responsibility, requiring specialized, technical, skill sets and intense problem resolution through navigation
Performs other duties as assigned to support the Bureau of Population Health and advance the mission of the Metro Public Health Department
Qualification
Required
Any combination of education and experience that would prepare the incumbent to perform the duties of the position at the appropriate level
A Program Specialist 2 for the CHANT program would typically have a Bachelor's and 5 years' professional experience in home visiting, service coordination, assessing individuals and families for resource delivery and early intervention and will be expected to handle high-intensity cases
Valid driver's license, use of personal vehicle, and maintenance of valid personal vehicle insurance as required by Tennessee Law
Preferred
5 years' professional experience in home visiting, service coordination, assessing individuals and families for resource delivery and early intervention
A working understanding of integrated service delivery models and basic knowledge of CSS, HUGS and TennCare Kids outreach
Proficient working with REDCap or similar data entry systems
Familiarity with local and state resources
Ability to write clear and accurate reports
Ability to research and analyze complex data using a personal computer
Master's Degree in social work or a related field
Benefits
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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