Danaher Corporation · 1 day ago
Digital Workplace Support Specialist - Onsite
Washington, DC
Full-time
Onsite
Entry, Mid Level
$68K/yr - $113K/yr
2+ years expDanaher Corporation is a leading science and technology company committed to continuous improvement and innovation. The Digital Workplace Support Specialist manages on-site IT operations and provides advanced technical support to corporate users, ensuring the smooth operation of IT, AV, and conferencing systems while emphasizing ITIL-aligned service delivery and executive-level support.
BiotechnologyHealth CareHealth DiagnosticsLife ScienceMedical
Responsibilities
Provide daily IT technical support to Danaher Corporate employees, ensuring reliable, efficient resolution of hardware, software, AV equipment and connectivity issues while maintaining a high standard of customer service
Provide expert resolution for incidents and service requests requiring advanced technical knowledge; execute in-depth troubleshooting across end-user computing, operating systems, applications, and connectivity, maintaining ownership of incidents through to resolution with consistent communication and strict compliance with service level agreements (SLAs)
Deliver white-glove IT support to executive-level users, including CEO and senior leadership teams, ensuring minimal disruption and a high level of professionalism and responsiveness
Work closely with a global IT organization, partnering with cross-functional teams and the Danaher Global Service Desk to ensure seamless support, knowledge sharing, and consistent service delivery
Provide comprehensive support for Windows and macOS endpoints, including diagnosing and resolving performance issues, conducting OS-level troubleshooting, and performing device remediation. Manage endpoint lifecycle activities, including device provisioning, patching validation, and peripheral support. Support mobile devices and collaboration tools to ensure seamless connectivity and productivity across platforms
Qualification
Required
Minimum two years of experience working in an Enterprise IT environment
Leadership, project management, and customer service skills
Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels
Preferred
Prior experience supporting executive-level customers is a plus
In-depth knowledge of MS Windows and MacOS systems
Hands-on experience with MS 365, Active Directory, Intune, Microsoft Office applications, and ITSM platforms (eg, ServiceNow, Cherwell)
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
Company
Danaher Corporation
Danaher is a leading global life sciences and diagnostics innovator, committed to accelerating the power of science and technology to improve human health.
10001+ employees
H1B Sponsorship
Danaher Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (3)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1979-01-05IPO
Leadership Team
Rainer Blair
President & CEO
Thomas Joyce
President & CEO
Recent News
Mobihealthnews
2026-01-16
2026-01-14
Company data provided by crunchbase