NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 5 days ago
SALES ASSOCIATE- Point Mugu NEX- Part-Time (20 - 34.5 Hours)
United States-California-Point Mugu
Full-time, Part-time
Onsite
New Grad, Entry LevelNavy Exchange Service Command (NEXCOM) is seeking a Sales Associate to support their mission by providing customers with quality goods and services. The role involves engaging with customers, assisting them in recognizing their needs for products and services, and maintaining store appearance.
Information Technology
Responsibilities
Proactively engage and make a connection with customers
Asking questions and listening to customer’s needs
Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers. and STAR card
Provide premier customer service
Cooperate and build positive inclusive and respectful relationships
Take accountability for your own actions and outcomes
Maintaining store appearance
Cross-selling products and knowing layout of the store
Make suggestions to customer on latest trends and current promotions based on customer’s individual needs
Upselling products
Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs
Using a Point-of-Sales, system processing cash exchanges, discounts, gift cards credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer
Completing various forms of paperwork, reports, and reconciliation
Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed
May participate in periodic inventories
Adherence to assigned work schedule
Accurate and complete follow through on work assignments
Other Duties as assigned
Qualification
Required
Basic knowledge of products merchandise
Strong interpersonal and communication skills
Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to effectively communicate with customers, peers and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication and division
Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team and take initiative independent of direct supervision
This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours
May occasionally involve stooping, kneeling, crouching and climbing ladders
Vision abilities include close vision, color vision, depth perception and ability to adjust focus
Involves lifting at least 25 lbs. and up to 50lbs in some departments
Work typically performed indoors but may be assigned outdoors depending upon location
Enthusiastic, friendly and energetic with a desire to provide outstanding service
Available to work a variety of hours which may include early mornings, evenings, weekends and holidays
Preferred
Retail experience preferred but not required
Benefits
PAID ANNUAL AND SICK LEAVE
MEDICAL/DENTAL INSURANCE
FLEXIBLE SPENDING ACCOUNT
PENSION PLAN
401k SAVINGS PLAN
LIFE INSURANCE
TAX FREE SHOPPING PRIVILEGES
Company
NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.
Founded in 1946
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Best
SVP Chief Financial Officer
Alan Conway
SVP & CIO
Recent News
2025-11-04
2025-08-05
2025-05-01
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