Information Technology Support Technician jobs in United States
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Buffalo Exchange · 5 days ago

Information Technology Support Technician

Buffalo Exchange is seeking an Information Technology Support Technician to provide technical support across their stores, headquarters, and warehouse. The role involves assisting employees with a range of technical issues via phone, email, and in-person, while also offering opportunities for skill development and career advancement.

FashionGift CardMarketingRetailSalesShopping

Responsibilities

Providing phone, email and in-person technical support to employees at all levels of the company
Preparing equipment for deployment
Assisting with equipment and software evaluations
Growing your skill set through assigned training
Helping out with special projects and wherever needed
Working with an incredible team!

Qualification

PC hardware/softwareWindows 11MS OfficePOS systemsSaaS administrationTroubleshootingCommunication skillsTeamwork

Required

Experience with PC hardware/software
Experience with MS Office
Experience with Windows 11
Excellent communication skills
Must be willing to travel
Must have a valid driver's license

Preferred

Familiarity with POS systems
Familiarity with SaaS administration
Basic to intermediate understanding of networking
Basic to intermediate understanding of cloud SaaS (Gmail) administration
Ability to multitask
Enjoyment of an energetic, high-productivity environment
Positive, can-do attitude
Excellent troubleshooting and problem-solving skills

Benefits

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Paid time off
Vision insurance

Company

Buffalo Exchange

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Buffalo Exchange operates a chain of stores for its customers to buy, sell, and trade new and recycled clothing and accessories.