Fever · 8 hours ago
Experience Assistant Site Manager - Dallas
Dallas
Full-time
Onsite
Entry, Mid Level
2+ years expFever is the world’s leading tech platform for culture and live entertainment, aiming to democratize access to these experiences. The Experience Assistant Site Manager will support daily operational management, assist the Site Manager, and build community partnerships while ensuring customer satisfaction.
EventsSoftwareTicketing
Responsibilities
Handling calls from clients (e.g., group inquiries), suppliers, and partners
Ability to monitor the activity indicators of a center
Ensuring the proper use of the box office
Collecting mail and managing invoices from clients or suppliers
Drafting meeting summaries and sharing them with the team
Participating in debriefing sessions with the manager to track progress
Organizing brainstorming sessions with the team for specific goals
Ensuring high-quality customer service and client satisfaction
Assisting with recruitment, schedule development, and inventory management
Supporting the onboarding, training, and integration of new hires
Assistant Managers are expected to run different sessions themselves during the week, setting an example for the on-site staff
Assisting in growing the business by attracting new B2B & B2C customers, responding to enquiries, and ensuring the utmost satisfaction and a consistent word of mouth
Guaranteeing our venue will always be a safe & welcoming place to visit and work in
Maintaining great relationships with guests, suppliers and partners (i.e. our partner local charity)
Qualification
Required
2+ years of experience in operations, hospitality, live entertainment, franchise management, or a related industry
Comfort in driving group sales efforts, including responding to inbounds and driving outbound efforts
An understanding of budgeting and controlling expenses and retail operations
Leadership and management skills and ability to communicate effectively in oral and written communication
Excellent planning and organizational skills; ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner
Friendly, energetic, and enthusiastic personality
Comfortable with technology and basic troubleshooting
Ability to problem-solve and think quickly on your feet
Ability to stand for extended periods of time; moderate level of physical ability is required
Reliable transportation and ability to arrive on time for scheduled shifts
Flexible schedule (evenings, weekends, and holidays may be required)
Proficiency in Google Suite (esp. sheets or excel)
Strong commitment to equity, diversity, inclusion and accessibility; with the ability and commitment to work with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status
Preferred
Encouraged to have knowledge of live entertainment and a certain passion for the brand; live events and/or theme park experience is a plus!
Company
Fever
Fever is a live-entertainment discovery tech platform that enables users to discover and book various events, experiences, and attractions.
1001-5000 employees
H1B Sponsorship
Fever has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$513.53MKey Investors
Goldman SachsGoldman Sachs Asset ManagementRakuten
2025-06-04Private Equity· $100M
2023-01-25Series Unknown· $110M
2021-12-31Series E· $227M
Leadership Team
Ignacio Bachiller
CEO
Alexandre Perez Casares
Co-Founder
Recent News
2026-01-16
Gulf Times
2026-01-14
2026-01-13
Company data provided by crunchbase