MassMutual · 2 hours ago
Business Analyst Enterprise Automation
Hartford, CT
Full-time
Hybrid
Senior Level
5+ years expMassMutual is seeking a Business Analyst for their Enterprise Automation team, which focuses on enhancing business operations through automation. The role involves analyzing processes for automation opportunities and collaborating with teams to implement solutions that drive efficiency and improve customer experience.
FinanceFinancial ServicesInsuranceLife InsuranceRetirement
Responsibilities
Work closely with business teams to review their processes end-to-end
Identify opportunities for building automation using RPA software
Suggest process improvements to make automation viable
Lead the RPA team in feasibility analysis
Prepare detailed process analysis and automation requirement documentation
Work directly with developers and testers to solution new automation implementations
Maintain an ongoing relationship with business partners and technology partners
Qualification
Required
Bachelor's degree in Business Administration, Information Technology, Engineering, or a related field
5+ years of related experience in Business Analysis, preferably within the technology or financial services industry
2+ years of experience in process analysis / continuous improvement, preferably within financial services industry
Proven experience in process analysis, process improvement, and RPA implementation
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Effective relationship building skills
Ability to work independently and collaboratively in a fast-paced environment
Comfortable with ambiguity and unexpected challenges in an environment in its' early stages of continuous improvement
Affinity for a high-performance, project-oriented work environment; ability to pivot to critical path tasks as necessary
Proficiency in process documentation tools such as Visio, Lucidchart, or similar
Proficiency in Microsoft Office suite (PowerPoint, Excel, Word)
Team oriented individual and self-starter who excels at learning new processes and business functions
Enthusiasm to work with a global team
Preferred
Experience with RPA tools like UiPath, Automation Anywhere, or Blue Prism is highly desirable
Experience with Intelligent Document processing, OCR/IDP, NLP, Agentic AI or other Artificial Intelligence automation capabilities is highly desirable
Company
MassMutual
MassMutual is a mutual life insurance company that provides investment management and trust services.
5001-10000 employees
H1B Sponsorship
MassMutual has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (96)
2024 (94)
2023 (66)
2022 (115)
2021 (121)
2020 (73)
Funding
Current Stage
Late StageLeadership Team
Eddie Ahmed
Chairman, President & CEO
Roger W. Crandall
Chairman, President & CEO
Recent News
2026-01-18
2025-12-25
Company data provided by crunchbase