Ahrefs · 14 hours ago
Senior Enterprise Account Manager - North America
Ahrefs is seeking an experienced Senior Enterprise Account Manager to join their team in North America. The role focuses on nurturing and expanding relationships with strategic enterprise clients, leveraging deep knowledge of digital marketing to drive adoption and retention of Ahrefs solutions.
Digital MarketingSearch EngineSEO
Responsibilities
Develop and maintain strong, executive-level relationships with client stakeholders, including C-suite and leadership, demonstrating a polished communication style and deep business acumen
Proactively identify and address complex challenges within enterprise organisations, understanding their objectives and potential implementation hurdles for Ahrefs' solutions
Conduct thorough needs assessments and collaboratively develop innovative, data-driven solutions leveraging Ahrefs' full suite of tools to meet client goals
Serve as a strategic advisor, capable of educating clients on SEO and AI Search best practices
Orchestrate seamless client onboarding, ongoing custom training, and continuous support to maximise tool adoption
Collaborate closely with internal teams, including product, marketing, and support, to advocate for client needs and ensure optimal service delivery
Drive contract renewals and identify significant upsell and cross-sell opportunities within existing enterprise accounts
Qualification
Required
5+ years of proven experience in account management or strategic client relations, specifically with large enterprise clients (not mid-market), ideally within SaaS or digital marketing
Strong background in digital marketing, including practical SEO experience beyond theory, including (but not limited to) technical audits, on-page optimization, LLM optimization, content strategy or link building
Exceptional presentation and communication skills, both written and verbal, with a high degree of polish and professionalism
Proven track record of managing and growing a portfolio of accounts, evidenced by retention and upsell success
Ability to understand and articulate complex technical concepts in a clear, business-oriented manner
Prior experience with the Ahrefs toolset or similar SEO/marketing analytics platforms
The successful candidate must be based in North America with the legal right to live and work there
Preferred
Experience working with or within a global, remote-first technology company
A natural curiosity for data and market trends, with the ability to translate insights into actionable strategies
Experience using AI tools to work more efficiently and achieve stronger outcomes
Company
Ahrefs
Ahrefs Pte. Ltd. is a software company that develops online SEO tools and free educational materials for marketing professionals.
Funding
Current Stage
Growth StageRecent News
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