BeloForm Craft · 14 hours ago
Customer Support Manager
San Antonio, TX
Full-time
Onsite
Mid Level
$47K/yr - $51K/yrBeloform Craft is dedicated to excellence through precision and operational harmony, focusing on high-quality products and efficient store operations. They are seeking a Customer Support Manager to lead and enhance customer service operations, ensuring that client interactions reflect the company's standards and values.
Architecture & Planning
Responsibilities
Lead, organize, and support the customer support team to ensure consistent service excellence
Develop and implement efficient support workflows and service standards
Monitor customer interactions to ensure professionalism, accuracy, and satisfaction
Address escalated customer inquiries and resolve complex issues effectively
Collaborate with internal departments to improve service delivery and client experience
Track performance metrics and identify opportunities for operational improvement
Qualification
Required
Strong leadership and organizational skills
Excellent written and verbal communication abilities
High attention to detail and problem-solving mindset
Ability to manage multiple priorities in a structured environment
Professional demeanor with a customer-focused approach
Benefits
Growth opportunities within a stable and evolving company
Supportive and professional work environment
Skill development and leadership advancement
Full-time position with long-term career potential
Company
BeloForm Craft
At BeloForm Craft, we believe in the transformative power of architecture to shape the world around us.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase