Grand Hyatt · 1 day ago
Human Resources Coordinator- Bilingual (Spanish, Cantonese or Mandarin)| Benefits Include: Tuition Reimbursement, Paid Vacation, and MANY MORE!
San Francisco, CA
Full-time
Onsite
Entry Level
$32/hr - $34/hr
1+ years expGrand Hyatt is a luxury hotel chain that emphasizes the importance of hospitality and creating memorable experiences for its guests. The Human Resources Coordinator role is focused on providing operational HR support for a fast-paced hotel environment, including recruitment, onboarding, employee relations, and compliance. The ideal candidate will be organized and bilingual to effectively assist a diverse workforce.
Hospitality
Responsibilities
Serve as the first point of contact for colleagues and candidates for HR inquiries (in person, phone, and email); escalate complex issues to HR Manager
Coordinate end-to-end recruitment logistics: post job ads, screen applications, schedule interviews, conduct pre-screen phone calls, coordinate background checks and employment verifications
Manage onboarding and new-hire orientation: prepare offer letters and paperwork, set up colleague profiles in HRIS, coordinate first-day orientation, and ensure compliance with onboarding checklists
Maintain accurate HRIS and personnel records (hire/termination dates, job codes, status changes, emergency contacts, licenses/certifications)
Support benefits administration: explain benefits enrollment basics, assist colleagues with enrollment windows, collect required documentation, and escalate complex benefits questions to People & Culture leadership or broker
Process routine payroll-related items (timecard corrections, paid time off requests, shift differentials) in partnership with Payroll/Finance
Assist with leave of absence administration and documentation (FMLA, disability, local leaves), working closely with HR Manager and Payroll as needed
Prepare and maintain HR reports and dashboards (turnover, headcount, open requisitions, training completions)
Coordinate colleague training logistics and mandatory compliance training; track completions and remind colleagues/managers as needed
Support employee relations logistics: schedule investigatory meetings, prepare documentation, help managers with corrective action paperwork, and maintain confidentiality during processes
Participate in colleague engagement initiatives and events (recognition programs, employee resource groups, town halls)
Ensure HR compliance with federal, state and local employment laws (including California-specific requirements), and Hyatt corporate policies; assist with audits and inspections
Translate written communications and, when needed, interpret in-person conversations for colleagues or candidates in Spanish or Cantonese (as assigned)
Other HR administrative duties and ad-hoc projects as requested by People & Culture leadership
Qualification
Required
Associate's degree in Human Resources, Business Administration, or equivalent experience; Bachelor's preferred
1–3 years of HR administrative experience, preferably in hospitality, retail, or high-volume service environments
Strong computer skills, including Microsoft Office (Word, Excel, Outlook) and experience with HRIS (e.g., Dimension, Oracle, Workday) or willingness to learn
Excellent organizational skills, attention to detail, and ability to manage confidential information
Strong interpersonal and customer service skills; ability to communicate professionally with colleagues at all levels
Basic knowledge of California employment regulations (meal/rest breaks, paid sick leave, wage statements, workplace postings)
Prior experience with benefits administration and leave management
Preferred
Bilingual proficiency in Spanish or Cantonese (verbal and written) — highly preferred to support a multilingual colleague population
Experience with recruiting/hospitality hiring volume and scheduling systems
Benefits
Free room nights, Discounted and Friends & Family Room Rates
Medical, Prescription, Dental and Vision Insurance
401K with company match
Paid Vacation, sick days, new child leave and personal day
Paid Family Bonding Time and Adoption Assistance
Tuition Reimbursement
Free colleague meals during shift
Employee Stock Purchase Plan
Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
Company
Grand Hyatt
Expect nothing but the best at Grand Hyatt hotels. The most spectacular accommodations. The most savory dining options.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
AnnaLee Austin, MBA-HRM, MAHS
Area Colleague Experience Partner/Leader
Catherine Roca
Human Resources Partner
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