Hyatt · 7 hours ago
Software Engineer Manager (REMOTE)
United States
Full-time
Remote
Senior Level, Lead/Staff
$135K/yr - $180K/yr
8+ years expHyatt Hotels Corporation seeks an enthusiastic hands-on Software Engineering manager to join our Digital Marketing Technology team. In this role, you will be instrumental in continuing to make Hyatt a leading hospitality company by collaborating closely with various teams and leading a blended team of contractors and FTEs while contributing code to deliver reliable services.
HospitalityInformation TechnologyTravel
Responsibilities
Write high quality, maintainable code (React, TypeScript/Node.js) and serverless services (AWS Lambda, API Gateway)
Design and review object models and schemas for DynamoDB, DocumentDB and OpenSearch with attention to scalability, consistency, and cost
Own service reliability: SLOs/SLIs, error budgets, observability (CloudWatch/OpenSearch), performance profiling, capacity/cost management
Lead a cohort of contract engineers: define SOWs, acceptance criteria, and deliverable quality gates; run code reviews and architectural checkpoints; ensure contributions meet internal standards and remain maintainable by FTEs
Coach, mentor, and develop engineers; cultivate a healthy team culture grounded in inclusion, feedback, and craftsmanship
Collaborate with Product, Data Science/ML Ops, Platform, and Security to design composable services and frontends that integrate across teams
Define event driven interfaces (SNS/SQS/EventBridge), API contracts, and shared libraries to enable cohesive large scale systems
Contribute to reference architectures and ADRs; steward reuse and consistency across squads
Partner with Data Science to operationalize models: feature pipelines, online/offline inference, model versioning, A/B testing, guardrails
Lead data curation for content and recommendation inputs: taxonomy, enrichment, governance, and feedback loops
Champion responsible AI: bias checks, explainability, and privacy/security controls for guest data
Define and enforce coding standards (ESLint, Prettier, TypeScript strict mode, secure defaults), testing strategy (unit/integration/e2e, coverage thresholds), and PR/branching conventions
Establish agile standards for story hygiene, DoR/DoD, estimation, sprint reviews, releases, and DORA metrics; drive continuous improvement via metrics and retros
Implement CI/CD pipelines with automated build, test, security scans (SAST/DAST/dep checks), and progressive delivery
Embed security by design (least privilege IAM, KMS, secret management, threat modeling) and ensure compliance with applicable privacy regulations
Own business continuity: define RTO/RPO, disaster recovery strategies (multi AZ, muli-region, backups, restore playbooks), runbooks, on call rotations, and incident postmortems
Partner with Product on roadmaps, scope, and tradeoffs; turn strategic goals into achievable milestones
Communicate status, risks, dependencies, and outcomes to leadership; manage cross team dependencies proactively
Qualification
Required
8+ years in software engineering with 2–4+ years in technical leadership/management; demonstrated success leading blended contractor/FTE teams
Expert hands on skills with React and TypeScript, including performance and accessibility
Strong experience with AWS serverless: Lambda, API Gateway, S3, CloudFront, EventBridge/SQS; infrastructure as code (CDK/Terraform/CloudFormation)
Production experience with NoSQL data modeling on DynamoDB and operationalizing DocumentDB (Mongo compatible) at scale
Proven track record establishing coding standards, quality practices, CI/CD, and agile rituals; measurable improvements to DORA/quality metrics
Familiarity with AI/ML productization (model serving, feature stores, experimentation) and data curation for personalization
Excellent communication, stakeholder management, and vendor/contractor oversight skills
Preferred
Experience in hospitality/e commerce personalization or content recommendation systems
Knowledge of observability stacks (CloudWatch, DataDog) and cost aware architecture
AWS certifications (Developer/Architect/DevOps), or equivalent practical expertise
Security/privacy experience for customer/guest data (PII), including secure coding and compliance practices
Bachelor's degree in computer science, engineering or a related field
Benefits
Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
Company
Hyatt
Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation.
10001+ employees
H1B Sponsorship
Hyatt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (22)
2023 (24)
2022 (40)
2021 (21)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
$2.45B2025-11-17Post Ipo Debt· $400M
2025-03-17Post Ipo Debt· $500M
2024-11-18Post Ipo Debt· $150M
Leadership Team
Mark Hoplamazian
President & CEO
Peter Sears
Executive VP & Group President - Americas
Recent News
Arizona Daily Star
2026-01-18
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-06
Company data provided by crunchbase