Florida Medical Clinic Orlando Health · 10 hours ago
Front Office Assistant - Internal Medicine
TAMPA, FL, US
Full-time
Onsite
New Grad, Entry Level
0+ years expFlorida Medical Clinic Orlando Health is seeking a Front Office Assistant to support the daily activities of ambulatory/physician office operations. The role involves patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.
Health CareHospitalPsychology
Responsibilities
Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required
Obtains accurate and complete patient demographic and insurance information
Processes all requests for medical records according to Orlando Health and department specific policies and procedures
Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements
Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately
Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience
Interacts with patients and families in a professional manner
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards
Maintains compliance with all Orlando Health policies and procedures
Participates in Quality Assurance/Quality Indicator activities as assigned
Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies
Practices the efficient use of supplies
Assists billing service as requested
Qualification
Required
High School graduate or equivalent
Six (6) months experience in a clerical office, or general business, and/or customer service setting
Preferred
Billingual is preferred
Benefits
Tuition reimbursement
Public Service Loan Forgiveness (PSLF)
Leadership development programs
Comprehensive medical, dental, vision, free virtual visits, and well-being programs
Up to 5% employer match on retirement contributions
Four weeks of paid parental leave
PTO
Flexible leave options
Fertility benefits
Adoption assistance
Backup care for children/elders/pets
Pet insurance
Company
Florida Medical Clinic Orlando Health
Florida Medical Clinic Orlando Health is a multi-specialty clinic that provides area residents with a resource for the latest advances in patient care.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Erica C. Yeager-Lombard
CBO Training Manager
Erica Williams, CPC
CBO Coding Specialist I
Recent News
2025-10-16
2023-05-22
2022-04-08
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