Waste Pro USA · 21 hours ago
Inside Sales Rep! Downtown Sarasota!
Waste Pro USA is seeking an Inside Sales Representative to support the growth of Alpha Dumpster through customer service and sales support. The role involves responding to customer inquiries, converting calls into sales, and promoting products and services to potential customers.
Information Technology
Responsibilities
Respond to inbound calls or emails within inside sales environment from construction customers requesting service with Alpha Dumpster. Convert incoming calls into sales. Records details of sales transactions and submit reports to Sales Manager
Make outbound calls to current and prospective customers, explain details of different products and services offered and initiates sales
Enter sales orders. Accept payment and apply it to the appropriate customer account
Determine customer needs and recommend appropriate products and solutions. Proactively promote Alpha Dumpsters products and services to customers for cross/up-sell opportunities
Establish customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Analyzes and understands the choices and capacities of the customer and suggest suitable products
Following up on deliveries to ensure container arrived as scheduled
Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right departments and people
Operate within our proprietary systems to complete your job efficiently and effectively. (Salesforce, Zendesk, Tower)
Utilizes excellent verbal and written communication skills; including the ability to call, connect and interact with potential customers
Provides customer retention by providing high level customer service and offering alternatives to cancellation request
Qualification
Required
Demonstrated ability to apply consultative and solutions-based selling skills
Computer skills necessary
Highly motivated, self-starter who is also a team player
Superior written and oral communication skills combined with above average organization, interpersonal, listening, presentation and problem-solving skills
Ability to handle a heavy volume of calls in a professional and efficient manner
Ability to multitask
Ability to react well under pressure, treat others with respect and take feedback
Organized and intellectually able to eliminate sales obstacles through creative and adaptive
Preferred
Proven sales history with 2 years of progressive sales experience preferred
Salesforce experience preferred
Proficiency in MS Outlook, Word and Excel
Benefits
$1000 Retention Bonus
Company
Waste Pro USA
Waste Pro company owned solid waste collection, recycling, processing and disposal companies.
Funding
Current Stage
Late StageTotal Funding
$1.67B2025-11-13Debt Financing· $200M
2025-01-21Debt Financing· $850M
2023-06-22Debt Financing· $120M
Recent News
New Orleans CityBusiness
2025-06-03
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