Kelly · 9 hours ago
Customer Service Representative
Lyndhurst, NJ
Full-time
Onsite
New Grad, Entry Level
$19/hr - $21.50/hrKelly is a staffing pioneer dedicated to connecting people with great office jobs. The Customer Service Representative will handle customer inquiries, ensure satisfaction, and foster loyalty through effective communication and problem resolution.
OutsourcingProfessional Services
No H1B
Responsibilities
Respond to customer emails and phone calls daily with promptness, accuracy, and courtesy
Diligently track customer orders and ensure precise updates
Identify and pursue cross-sell opportunities during customer interactions
Resolve customer issues within company guidelines, emphasizing customer retention
Assist in order verification, and manage claims for damaged or lost packages, including reshipments
Qualification
Required
Proficient in computer skills, particularly Excel
Capable of working independently and collaboratively within a team
Detail-oriented with a focus on accuracy
Strong problem-solving skills and active participation in resolving issues
Professional in all communications, maintaining a courteous demeanor
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
Founded in 1946
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase