Crate and Barrel · 15 hours ago
Leave Administrator
Northbrook, IL
Full-time
Hybrid
Entry Level
1+ years expCrate and Barrel is seeking an experienced and detail-oriented Leave Administrator to facilitate the administration of their leave of absence programs across the U.S. and Canada. The role involves handling complex leave cases, maintaining compliance with applicable laws, and serving as a liaison between associates and stakeholders to optimize the employee leave experience.
Retail
Responsibilities
Partner with the third-party administrator (e.g., Aflac) to ensure accurate and timely handling of claims, documentation, and employee communications
Monitor employee leave cases, including but not limited to FMLA, ADA, short- and long-term disability, state-specific programs, and Canadian leave regulations
Interpret and apply leave laws and internal policies to determine eligibility, leave types, durations, and return-to-work expectations
Collaborate with Payroll to ensure proper pay coordination for employees on leave, including integration with PTO, STD, and LTD
Maintain and update leave records in Workday and monitor case statuses for accuracy, timeliness, and compliance
Advise leaders and HRBPs on return-to-work processes, including transitional duty, ADA accommodation, and job reassignment when appropriate
Support the interactive process under ADA, working in collaboration with HRBPs, Legal, and managers
Draft and recommend improvements to leave-related policies and procedures to enhance compliance, operational efficiency, and the employee experience
Prepare regular and ad-hoc leave reports, analyzing trends and contributing insights to support strategic planning and workforce management
Provide training and guidance to HR team members and managers regarding leave policies, procedures, and regulatory requirements
Ensure complete confidentiality of all associate medical and leave information and documentation
Qualification
Required
Strong working knowledge of FMLA, ADA, HIPAA, USERRA, and state/provincial leave laws
Excellent written and verbal communication skills, with an ability to explain complex information clearly
Empathetic approach with a commitment to delivering a positive associate experience
Demonstrated ability to handle sensitive information with professionalism and discretion
Ability to analyze leave trends and recommend operational improvements
1+ years of relevant experience in leave and accommodations management, preferably in a multi-jurisdictional (U.S. and Canada) environment
Bachelor's degree in Human Resources, Business Administration, or related field
Experience with Workday or equivalent HCM systems
Preferred
Prior experience with ADA accommodations and managing the interactive process strongly preferred
Experience with third-party leave administrators preferred
Spanish/English bilingual skills strongly preferred
Company
Crate and Barrel
At Crate & Barrel, we help people build a home with purpose.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Janet Hayes
Chief Executive Officer, Crate & Barrel Holdings
Ana Hagemaster
Human Resources Business Partner
Recent News
AVE by Korman Communities
2025-09-30
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